Dear Victoria, Wow – what an incredible time we had on our honeymoon! Thank you so much for your flawless organisation and help to arrange the perfect honeymoon. The transfers were all superb and very kind and knowledgeable, it was lovely not to have to worry about those, and we ended up doing a spice tour en route to Kilindi, which was one of the highlights, complete with palm tree crowns!
Qambani was a delight. Such a relaxing place with a really tasty yet not too fancy menu; I really enjoyed the food here. The staff were friendly and helpful without being invasive. The tea was great – a real concern for us brits! The pool was a joy, and our villa was perfectly appointed and exactly what we were hoping for – modern but with an african twist!
Honest feedback for Qambani to make it even better: double layer mosquito nets for the bed. The manager’s family and young grandchild being on site did diminish the pool experience slightly as we had been enjoying the quiet adult environment but we still had a wonderful time and would go back. Things that made the experience even better: Axel was so kind and gave us toothpaste, plug adapters and even a list of the songs they played in the bar for us to take home! The sunset cruise was very fun, we enjoyed that very much. The gin bar was excellent and we enjoyed tasting them all on the nights we were there. One couple that were there at the same time as us said they weren’t happy in the honeymoon villa – they said it was outdated and not as nice as they were expecting. I’m just letting you know in case it comes up as an option for other clients – it appeared that the normal villas like ours were much nicer.
Kilindi was a step up – we were blown away. Our villa was so spacious and interesting. 2 plunge pools; we couldn’t believe it. The main building and pool was absolutely beautiful. We enjoyed the extensive menu and felt bad that we couldn’t eat more of it! The special lemon grass signature ice tea was a true hit and we enjoyed drinking coconuts by the pool. This was a much more ‘in the wild’ experience – so many animals and insects! It was really fun being visited by a bush baby whilst in the outside bathroom – that is certainly a unique experience. A lovely place to go on honeymoon; very special.
Huge thanks once again for a brilliant time, it was an inforgettable experience and we are so glad we went to Zanzibar!Elizabeth Coxhead
We had a fabulous time in Zanzibar. Booking through Zanzibar Retreats gave us a human point of contact (Claudia) in order to answer any questions we had and help us organise transport from our hotel to the villa and from villa to airport; this was particularly helpful. The only complication was arranging payment as this does not accommodate bank account holders from Oman. For whatever reason, my card was repeatedly rejected but thankfully we had a way of paying through our accounts within the UK. Perhaps this was a specific issue with our bank; either way, Claudia was very patient and allowed us to try making payment in other ways without making us feel like we would lose the booking.
Zi Villa itself was absolutely wonderful. The villa felt spacious yet cosy, luxurious yet homey and had the most wonderful view of palm trees, bright blue ocean and white sands. The staff took care of us extremely well; Dunia accommodated our requests for Uroojo with Mishkak and a lobster/seafood dinner. Her cooking was excellent and still had the homey touch (heart and soul) that is frequently missing in food that comes out of hotel restaurants. Between her and Shukran, our bellies were always satisfied.
George kept the daily running of the villa to a high standard. He was impeccably organised, extremely friendly and made sure all our needs/wants were looked after. He was always smiling and clearly enjoyed his job; it was a pleasure to see him take such pride in it. All the staff, including Saif and Khalid, made us feel very welcome and gave us the holiday of our dreams.
We would highly recommend Zi Villa to anyone thinking of visiting – you won’t regret it. We are already planning our next trip in the next year!Sarah Almaawali
We thoroughly enjoyed our stay at Baraza. The staff were professional and clearly invested in their guests’ experience. They arranged a very sweet anniversary surprise for us. One of the owners even stopped by to make sure we had everything we needed.
It was also a pleasure to arrange the transfers with you online and a tour of Stonetown with the staff in Zanzibar. I appreciated your quick responses via email. The drivers and guide were lovely and did a great job. All went well. The only change I would like to see is an easier way to make a payment from a US-based client to Zanzibar Retreats, perhaps PayPal. But overall, we enjoyed the experience and would use Zanzibar Retreats again and recommend you to others. Thanks again.Mary Anne Lowell
Hi Victoria, we had an amazing time! The transfer company were phenomenal – they were always ready and waiting at least 15 minutes before expected time. The drivers drove well, they were respectful and offered great facts and information as we drove, such as information about Zanzibar and Tanzania and even just about religion, fruits and the people. Very interesting, caring and genuine people.
Fumba Beach Lodge was great as well! The staff were very happy and friendly all the time. They really showed they cared about their guests. The food was really really good as well. We enjoy food a lot and the food was great. Our room was great – I could watch the sea from my bed so I was in paradise! My husband did the snorkeling through the Dive Centre at Fumba and he was so chuffed with the experience.
The excursion that was booked was also awesome – prison island, the white beach was amazing. We also found a guide and toured stone town after the days excursion and waited for the night market to experience that and then our transfer took us home at 8pm.
Really grateful that I found you to arrange everything as it really takes a huge load off on the planning. Thank you so much, Victoria – it was really what my husband and I needed and it was totally perfect!Kerry van Niekerk
Many thanks to you and the Villa Turquoise staff for a wonderful stay!! We had such a good time, not only is the villa beautiful and so very well equipped, also the whole staff and Donna made us feel so welcome and they all took so very well care of us. We really felt like living in paradise and are homesick for Zanzibar!!
Zanzibar Retreats and Claudia have done an excellent job, and Emerson on Hurumzi was great too, meeting us at the airport, giving us all the necessary information and transporting us to and from the Villa.
Please give our warm thanks to the Villa Staff and show them the picture I’ve attached – and we would like it if our gratitude would reach the Belgian owners too! Thank you both for everything and we will certainly be back!!Richard van den Brink
Hi Claudia, it has been one of the most amazing vacations ever. Manta Resort is truely a special place.
Everything was perfect, and exceptionally well executed. No problems, issues or anything!!Christian Bennich
Fundu Lagoon is The Real Deal – Brochure Picture Perfect!
Let’s start with what you need to know. First, if you have any reduced mobility, you cannot go to Fundu Lagoon. The site is very hilly, lots of stairs and all walking paths are in soft sand. Secondly, the Wi-Fi is restricted to the reception area and only has the strength to manage e-mail reception but not file downloads. If you need documents before arriving – e-books, films, work documents . . . . download before you arrive. The upside to this is NO ONE is sitting in public spaces with cell phones or laptops. The “Robinson Carusoe” promise of remoteness is real.
Now, to the most important. We have been to the most exclusive resorts in all corners of the world. Fundu Lagoon is in the top 3. I manage a global financial brand and never could have expected that I could remove myself from the world as easily as I did in Fundu Lagoon. The site is spectacular . . . unexpected . . . untouched. There is zero light pollution – not even the distant lights of a cell tower and the silence is deafening. The place crawls with hermit crabs during the day, monster giant crabs on the beach at night, cheeky monkeys that come to play on your terrace without aggressively or begging, bush babies that screech in the night. There are some neat insets to observe like colorful spiders or butterflies, but honestly, no pests biting you all day. Of course, we used bug spray at night. There are sand flies as some have reported so come with hydra-cortisone cream, but if you don’t lay on the wet sand and just rinse yourself off, there is nothing to worry about. Just plan in advance and think.
The food is varied and tasty. Lunch and dinner move around during the week including seafood buffets on the beach or barbecues on the boat jetty. There is never a moment to get bored. Misali Island which is 15 minutes away is spectacular. Snorkeling is good. Dolphins abound. We didn’t dive but apparently it is the Mecca for divers. Last but not least, the staff is lovely: well-trained and sincerely friendly.
Fundu Lagoon is one of the only places we have visited where every picture you take looks just like the brochure – the real deal. Out of this world!Christopher O'Brien
It has been almost 48 hours since we left Matemwe Lodge and we have not stopped reflecting… From the moment we arrived and the reception from Marco, who incidentally used our names during every interaction, we were made to feel special by all. Those team members manicuring the lawns to the maintenance team cleaning the pools they all stopped momentarily to bid us “Good day”. The team in the restaurant were outstanding. Nothing was too much trouble. Our Anniversary meal was made so special. Mosi was a pleasure. We wish him continued success with his studies… Mary’s smile on reception. Shafiq and the adorable James and Mohammad (Brothers) are the guys we had the most interactions with during meal times and Kamal in the bar, his personality, topped the perfect day. The water sports guys, whose dogged determination to find us dolphins did not go un-noticed. I feel many would have given up much sooner! We live in the city of superlatives, opulence and excess where many demonstrate insincerity and lack authenticity. Many here can take a leaf from Matemwe Lodge’s approach!
The feedback for Zanzibar Retreats is also very positive. Very easy to book. The whole process was seamless and being able to speak with you reassured us in the light of a previous experience with booking a vacation online.
Have recommended Zanzibar Retreats to friends and family.
thank you for your support in making our trip memorable for all the right reasons.Matt Newman
We loved Qambani. We thought the staff was wonderful, our surroundings beautiful and the food delicious. No complaints whatsoever and in fact, we have already recommended it to several people! Thanks.Christina Cordoza
Dear Claudia, Ms. Haugaard rang me on Friday to tell me about their wonderful holiday.
The family has travelled with us every second year now for the past 10 years and this holiday has by far been the best one. She was overly thrilled by the staff, the villa (Uzuri Villa), the lovely food and the beach but most of all how well everything worked from the beginning to the end of the holiday.
It’s definitely not the last holiday to Zanzibar and they are already planning their next trip in 2019. So I’m of course very happy all went well. Thank you!Inger at Profil Rejser
Dear Claudia, we are glad to have had a chance to combine both islands, since they are so different. Pemba really unspoiled, wild, extremely friendly. Whereas on Sansibar you can already feel negative impacts that tourism has brought along over the years.
The Aiyana was lovely. An oasis of peace and luxury in this wild strip of land. We enjoyed the peaceful atmosphere a lot. The food also was fabulous and we liked the idea of alternating dining places. The concept of sustainable tourism and envolvement of the local community creates an almost family-like atmosphere. Any lack of profesionalism (e.g. semi-skilled service staff) is made up for with great friendliness. Also we were able to get in touch with local fisherman which was nice for a “real Pemba experience”. Only thing that we missed a bit was snorkeling right from the beach. There is not much around in terms of corals and soever, so that was not possible. Anyway the wide stretch of beach is lovely to talk long walks or just relax. Room for improvement is terms of complimentary drinks. It was not transparent as when we´d have to pay for coffee and certain soft drinks although they seemed to be imcluded. So sometimes on the beach or in the main area they´d charge us whereas sometimes they didn´t.
So we heard that Constance Group now took over and are curious to see what will change. We are lucky to have made very good experience with Constance on an Island Resort on Madagaskar two years ago. I believe they will be able to make it even more outstanding by keeping its distinct charme.
Kilindi was just breathtaking – I can now understand what you meant by special atmosphere. I had tears in my eyes and goose-bumps when entering our pavillion. We had a very warm welcome from all the staff including chef Lukas and his crew. Everything we desired, we were offered and even more. Special food wishes were met, I was even invited to do an African cooking class with the chef. The food is really delicious!
The pavillion itself with the views, the pools and being close to nature (we had monkeys and bush babies visiting us several times) was immediately our second home. We have seen a lot of wonderful places already, but Kilindi is definetely among the most outstanding.
It was the little thing such as hand-written notes by the cleaning staff, flowers in the room, surprise drinks and snacks etc. etc. that made the stay special. Also the butler service, everything we wished for was already anticipated, still in a very discreet way.
Management also did a good job, always present and accesible to see how guests were doing. Even at the times when I was not doing well, everybody was really concerned and asked to support. A small downturn in our mind is, as beautiful as the refuge is itself, the surrounding is very noisy. Due to the close village and dhow construction site, we were up at 5 o clock every day. The world outside is a brutal contrast. Going for a stroll towards Nungwi, we were surrounded by local people, especially children who would not let go. Even trying to steal from us and spitting at us when we wouldn´t give something.
Booking via Zanzibar Retreats was a pleasure and should we decide for another holiday in the area, we will for sure contact you again. We well appreciated the personal service. The fact that you have been most of the resorts yourself, you are able to tell from experience is important for us. I liked that you took time to answer all qestions in details, even offering the skype call and the nicely accumulated information beforehand in the travel itinary. We were not disappointed about anything that we had heard of the two resorts before from your side, no bad surprises, everything was as described. 🙂 Everything went quite smooth (for Africa). Our domestic flights were canceled both ways without telling us and moved to different times. However we could manage with the given information to reschedule the flights as well as the transfers. Also the experience with Island Express was very pleasant.
Thanks again for making our stay – althoug shorter than expected – memorable and special!Julia Leible
Hi Claudia, Please find below my detailed feedback:
For my honeymoon, I have always wanted to plan a surprise trip. Claudia was my perfect partner in crime in providing me all the right advice and support for making sure my dream became a reality. For my trip to Tanzania (safari + beach) in June, I started to plan as early as Feb to get the best possible places. I am pretty detailed in my planning and also had no clue about travelling in Africa. Claudia provided me with a few great options to choose from based on my requirements and budget. She answered every question I had (trust me there was a lot of mail exchange) with utmost professionalism and in a very timely manner. Everything from the very first mail till the end of my honeymoon was perfect. She provided the best possible price. I had spoken to a couple other agents as well and the price difference was huge. Through her conversation it was very clear that this was her passion and she wanted to ensure we had an amazing honeymoon no matter what. In fact, to prove this was the fact that our flights got delayed from London and thus could not make it to the local transfer flights she had us booked on. Once I informed her, she had already informed and taken care of alternate arrangements. By the time we landed, all was good and flowed through very smoothly. I cannot thank or appreciate Claudia enough for having made this trip a super memorable one. Thanks again Claudia!
Rufiji River Camp
This was our first stop and due to our delay we missed the evening activity. However, they were on time to pick us up from the local air strip and also had planned a romantic alfresco dinner by the river bank in the company of lots of hippos.It is a very beautifully located camp and also well decorated and built. They had a few options for activities too. The bush lunch and breakfast was amazing too. However, the food was below average. I also believe that the Selous game reserve is probably suited only for those who want to be more private and not for those who actually want to spot herds of animals.
This literally is paradise on Earth. I have travelled to over 35 countries in Asia, America and Europe and nothing comes close to this. Absolutely picturesque, very well built and maintained property, so very close to the beach, amazing views, and absolutely delicious food. Most important of all though is the whole team of Matemwe right from Ross and Gina (who also was our photographer for a couple of hours) who manage the property, the amazing George -our private butler, our private chef John, the F&B manager Rama (who sings really well too), the head concierge Martin, the sports guide Mubarak and of course the bartender. The team ensured a perfect honeymoon, be it their amazing sand bank tour, snorkelling trips, amazing beach dinners and many more surprises to add to the great service they provided. The team’s reply to anything we asked was ‘Hakuna Matata’ (meaning ‘no problem’ for those who do not know). Truly the spirit of Africa. Undoubtedly the best stay in our lives so far and it is almost impossible to probably think that there could be any place in the future that will match up to this.
Do let me know if you need any specific details. Thanks a ton!Raj Prasad
Everything was amazing and the staff (at Qambani Villa) loved hanging out with our son. Could not have been a more perfect holiday!Liv Pommer
Hi Claudia, thank you very much for suggesting Qambani. The villa is extremely beautiful and the service was amazing! It wasn’t high season i guess, so we were the only one in the hotel, it felt like it was our own house. The staff was super friendly and full of surprises. We had a great and relaxing time there!Samer Chamoun
Zanzibar is paradise !!
the welcome and care that we have spent has been spectacular.
The villa Zam Zam (Matemwe Retreat) is treated in detail and the materials used are integrated very well
into the landscape. So we note you the professional chef John abd the butler Ndaki.
I also asked to visit Matemwe Lodge and bungalows 1 to 6 and 7 to 12 and are very beautiful. We are sure that will retourn again there
with some of our friends that we already talked about Matemwe.
Thank you, we had an amazing time!
Olivers Camp was a very special place I could not recommend it more to any one else. The staff, FOOD and accommodation were great and we loved having the same driver from start to finish as he got to know us and our driving limits! The night safari which was extra was also great fun. It was nice not to be pushed with the kids to do long day safaris as we had extra time at the camp.
Manta Resort was very laid back, a magical spot and fresh local food. Anyone with special dietary needs (we were fine!) might find it hard. Fantastic diving (which we did not intend to do!) and snorkeling. The beach and sea were amazing too. We did find the room a little too “buggy” and basic as between the roof and wall it is open. The flight was very convenient and I would recommend KLM to any other clients coming from Europe.
We have very special memories to cherish forever, thank you for all your help putting our itinerary together!Louise Kenhard
Hi Claudia, just a quick message to say that we have arrived safely at Fundu Lagoon and it really does live up to the hype!
Thanks very much for helping us arrange our honeymoon!Dawn O'Leary
Dear Claudia, thank you – we had an amazing trip to Zanzibar with the worst of it being navigating the queues at the airport but otherwise we all agreed that we have never had such a restful holiday as a family.
In terms of specific feedback:
Matemwe Beach House was absolute luxury. Though the accommodation is simple, the separate plunge pool was wonderful for the hot hours of the day. The food was outstanding – we loved the selection – and the staff was helpful and friendly. I came down with an upset stomach two days in and the managers came up to see if there was anything they could do and provided some sachets of rehydrate to get me through while the chef cooked separate simple meals for me until I was back to 100%. The boys got to go snorkeling with dolphins and Darren says it was the best reef experience of the trip with the diversity of coral and fish that they saw. All of the facilities of Matemwe were easily available to us as well and the reef walk is a MUST.
Chapwani as an island is beautiful. We loved exploring and saw many bats, birds, hermit crabs and even the dik dik. Unfortunately, our experience of the staff and meals was very disappointing. We did not feel at all welcomed or oriented to the place on arrival. Power for the fans was erratic and unpredictable. On two nights there was blaring music from the restaurant area until the early hours of the morning which really spoilt the tranquil atmosphere for us. The equipment that was supposed to be available for snorkeling etc. had been taken by guests who had arrived a few days prior to us and not returned yet we were reprimanded for using the kayaks without “booking” them when no booking procedures had been relayed to us at all. The lack of choice at dinner time was also problematic despite my children not being fussy eaters. The price of drinks and water especially when there is no water available was exorbitant. I really would hesitate to recommend it to others for these reasons – despite its beauty and solitude.
Chumbe Island was the highlight of our stay though the composting toilets are not for the faint-hearted. But the pride and joy with which the staff engaged with us on walking and trips was apparent. Meals were delicious (we had to come home with their cookbook) and the hospitality was warm. Sailing, snorkeling, swimming were all excellent experiences. We were very sad to leave and would wholeheartedly recommend the experience to others – especially those who are keen on authentic ecotourism.
I will post a couple of pictures on Facebook during the week but we are very grateful for how smoothly the trip went. Thank you!Yvonne Ghavalas
Our stay at the Residence was amazing and we did have such a great time. The hotel was so nice, and people really lovely. We have also an excellent feed back about the chef from the dining room!
This is definitely a place we will recommend to our friends and we will not miss to share with them your contacts!Benoit & Maella Maillard
Thank you for an outstanding stay at the Manta Resort. We couldn’t have picked a more lovely place to visit for our honeymoon. Everyone was so friendly, kind and couldn’t do enough for us. Not to mention the food – it was just delicious. We will struggle to find seafood to beat Manta Resort’s!
The whole experience was wonderful from the welcome to the accommodation to the facilities, excursions right down to the menu choices and drinks. We had such a memorable time and we will definitely be back!Megan & Sean Queripel
We had a wonderful vacation in Zanzibar. Matemwe Lodge is gorgeous and close to nature. We enjoyed the fact that it is not crowded and surrounded by nature and not a lot of tourist. The Staff was absolutely beyond imagination. No words for that.
I really appreciate the kind help of Zanzibar Retreats in organizing our vacation. Everything went smooth and we had never problem during our 10-days visit. The offer was correct, the payment went fine, the schedule was very helpful.
The organization of our pick-up and drop-off was very good. They waited for us at the airport. Even if we agreed before on pick-up time and we intended to change our schedule they had no problem with it and were available and understanding, they did what we wanted. Thank you so much again.Niki Horvath
The Aiyana on Pemba Island is an extraordinary beautiful hotel and very recommendable. We travel a lot and this was one of the best hotel/resort experiences we ever had.
The whole snow-white complex including the dining area is stamped by a well thought out architecture. Great are the large and very tastfully furnished rooms and the „oceanic“ indoor/outdoor bathrooms. Last but not least the beautiful garden shows that the owner is an landscape architect who developed his favourite project. We felt there was an enjoyable spirit everywhere and by everyone in the Aiyana including the owner and the staff. Hopefully this could be preserved in the future an even when the complex is fully booked. Our wishes were anticipated in an naturally and undemonstrativ way. The food was also great with a lot of fresh fish. Don´t miss the sand bank lunch! A real hide away and a perfect finish for our trip.Monika Duttle
Everything from booking through you to our stay at The Residence was wonderful!
Zanzibar was such a treat to finish our honeymoon on. Thanks again for all the help you gave us in booking. We will definitely use your services again when we go back.Jessica Ratushniak
White Sands was simply amazing. I can confidently claim, because I would run on the beach in the morning, that it occupies the best stretch of beach in Paje. The sand is incredibly white and soft. We signed up for kite surfing lessons with Kite Paradise and that was such a fun experience. Our instructor, Sabine, was really wonderful and patient. At the end of our time together, we were just able to get up on the board which we were thrilled about.
The resort itself is beautiful. The layout was a bit more consolidated as I expected as I thought the villas would have a bit more privacy. You could clearly see into other villas and their outdoor areas. Regardless, the resort was beautifully constructed. By far, the best part of White Sands was the staff. Their service and attention to detail was spectacular. The managers, Tony and Olivia, were really welcoming and have done a great job establishing a high standard for customer service. We would love to go back someday and will definitely recommend White Sands to our friends and family.
Mashariki Palace was wonderful as well. I became a bit nervous as our driver was dropping us off because the hotel is hidden behind some older buildings, but once we stepped into Mashariki I was immediately enchanted with the property’s beauty, history and uniqueness. This hotel is really in the heart of Stone Town and perfect for exploring and experiencing everyday life. Our wonderful room was one of a kind, as they all are, and overlooked the city. We were really thrilled with the service and enjoyed getting to know the friendly hotel managers (husband and wife couple, can’t remember their names). Overall, we were very pleased to try this boutique hotel that is not as flashy as a couple of the other more mainstream options.
Hopefully this is helpful!Diana Brennan
We had a lovely time at the Residence. Food was very good, accommodation beautiful and staff members very friendly.
In the end we organised with the local taxi association for a lift from the Ferry to the Residence and it was a lot cheaper than the airport transfer quoted by the Residence, otherwise all were good and we enjoyed every minute of it.Fran Swart
Dear Claudia, we had an absolutely fabulous time in Matemwe!
Matemwe Lodge is such a lovely place situated looking over the Indian Ocean.
The food was superb, although we probably ate too much, as it was so good. The room was great, very spacious, comfortable and luxurious with an amazing view.
The one critisim we had, although it didn’t effect how much we enjoyed our stay, was the location of the bar. Being hidden away down below was not really a place where we wanted to sit and drink, especially as the mosquitos did like the location. The new area of decking between the top pool and spa is perfect and was exactly where we wanted to sit and relax in the evening enjoying the view across the reef and ocean. if the bar was moved up there then it would be just be idyllic and really put the finishing touches to the resort, although i understand it would be a large job.
The service from everyone was superb and very friendly, from the airport transfer to all of the staff and waiters
Thank you so much for all of your help booking and organising the trip, it really was the best way to end our honeymoon adventure and it was a trip of a lifetime.Tom & Kate Hughes
Dear Claudia, we enjoyed Fumba very very much!
Its a beautiful place and the staff is more then friendly.! We have had wonderful relaxing days – no problems at all!
Nadja and Family
We were pretty much impressed and happy with everything at Mnemba Island, and will be returning soon.Daniel Schroeder
Hey Claudia, our stay at The Residence was amazing!
A complete surprise to us – they organised a beautiful beach dinner for us on the second night where we had a private table set up on the beach and a 5 star meal, which was absolutely amazing. In fact, the food was impeccable, we ended up only staying for 3 nights due to a late arrival, so we were very happy with the variety and the quality of the food at every meal. Very full bellies and smiles on our faces.
I loved the African night as the dancers were very engaging. The music throughout the whole stay was a good. At breakfast, the selection was the best I have ever seen in a 5 star resort. Nick made an effort to try everything. Coming from Australia where we have a huge cafe culture, the coffee on Zanzibar was sub-standard, we tried espresso, americanos and lattes, but had to settle for tea. Not a big deal for us, but something that could be improved.
The rooms were impeccable, absolutely no faults with the rooms. They were spacious, luxurious and very well polished. Turn down each day was cute, they made a different floral arrangement on the bed which was exciting to come back to after breakfast. The evenings the mosquito nets were pulled and waters placed on the bedside tables which was a great touch. Aircon was a little noisy in our villa but well worth the sweet cool air.
Getting bikes to ride around the resort was a great idea. we enjoyed the experience. We didn’t get a chance to play tennis, but the court looked fairly well looked after. We did use the gym which had a huge range of equipment which was all very new and clean.
My husband and I had a fantastic stay. We would have loved to stay a little longer to experience the water sports and activities available, but we ran out of time. I would recommend the Residence to anyone visiting Zanzibar. We did the spice tour and a Stone town tour which were interesting, but we were happy to relax by our villa pool in the end.
Thank you so much for your help with booking The Residence Zanzibar.
It was a very special honeymoon and an experience we will never forget. We are already planning another trip!Connie Simmons
Our stay at Kilindi was absolute bliss. We really could not have had a better honeymoon it was exactly what we wanted we really got the concept of Kilindi and enjoyed every second. We wanted relaxation and that’s is just what we got. The staff were all so friendly and helpful nothing was too much trouble. The food and service was first class it was an experience which will live with us forever.
We travel quite extensively and have stayed at some really nice places over the last few years but we would honestly say nothing compares to Kilindi.
Thank you for your help in finding our perfect honeymoon your service was first class and your recommendation was spot on. If we are ever going to the region again we will certainly contact you.Paul & Claire Brown
Let me start with Zanzibar Retreats – I cannot over-emphasize how wonderful it was to be able to speak to someone with intimate knowledge about Zanzibar to guide us to the part of the island most suitable to our needs. Picking the right area and the right accommodation was becoming quite an overwhelming and stressful experience, which you rectified in one phone call! We were so grateful to have someone put together an incredible package for us – organizing our accommodation, booking our transfers (both of which were perfectly on time) and sorting out the invoicing and payments. There is absolutely no doubt that we saved a bundle of cash by booking through Zanzibar Retreats – so much so that we were able to stay on an additional night!
Matemwe Lodge exceeded our expectations in all respects. The scenery and views, the spacious bungalow, the friendly and attentive staff, and the incredible three-course meals (I could go on, and on, and on). The snorkelling trip to Mnemba Island was definitely a highlight, as was the reef walk and the Swahili cooking class. We also loved watching the bushbabies by the bar in the evenings, and were lucky enough to see an elephant shrew in the shrubbery. With the incredible views of the aqua ocean, this is definitely the place to go to unwind.
Thank you so much for taking all the stress out of booking our holiday, and for organizing such a smooth, enjoyable and wallet-friendly trip.
We will definitely be back, and will definitely be booking through Zanzibar Retreats. All the best!Roxanne Francis-Pope
At the very beginning after some search on internet we opted for Mafia mainly because of diving, multiple search and nice traveler reviews took us to Zanzibar retreat website. We did send a quick email to their web page and received a very fast answer. We exchanged few emails and agree very quickly on the booking including conditions and payments. Zanzibar retreat took care of all the logistic with a very high reactivity and very good prices. Ideal to organize your trips. Claudia was in touch with us for about two weeks and sorted out all the accommodation and even more the flights booking. Everything was very well organized and had a range of choices as per your need. Perfect journey all along through.
Our bungalow had a view overlooking the sea and surrounded by palm trees. The food was divine, with some Italian touches in each plate and a daily recommendation. They asked us every day what we wished to eat and was flexible in each lunch/diner, whatever you desired to have. The hotel organized for us every day and asked us what we wanted to do. Great trips arranged with their dive shop partner and nice walks around the mangrove with their recommendation. Marina and Paola the two Italian managers took care of us each day with such a high quality of treatment ! Thanks to all of them and hope to see you soon I just recommend this place to everyone who wish to have incredible moment in his life. It was fantastic moments that will stay in our mind forever!Naziad Babaaissa
I have to say I found booking through you/Claudia/Zanzibar Retreats was an absolute breath of fresh air. I had been trying to book through another agent here in Amsterdam, which was bloody useless and frustrating! You were quick to respond, got us exactly what we wanted and everything ran smoothly and as planned, so easy! Exactly what you want and expect with organizing. Thank you for that!
Emmerson on Hurumzi in Stone town was gorgeous. I felt like I was a character in the childrens movie Aladdin:). I loved the quirky colours and suitable decor. The bed was so comfy we nearly slept through breakfast! The staff were friendly, helpful and always smiling making one feel happy, relaxed and welcome. We also had the set menu at the sister hotel (Emmerson spice) and the food was to due for. Yum! The sunset view was gorgeous and the drinks went down too east.
Fumba beach lodge was everything we wanted, quiet, secluded, a bit rustic/natural but not too much to be uncomfortable. The suite was very comfortable, most amazing massive bed. Plenty of free water everyday. Cleaned and spotless every day. Nestled in the baobab tree was the perfect setting. We could sit in our deck listening and watching the ocean or watch the monkeys play in the tree above us.
I loved that the lodge had all these little tucked away spots were you could relax and read a book. The views and sights were all around us we loved it. The staff were again friendly, helpful and always smiling. The food was again also excellent. One night they had local food and music, which we thoroughly enjoyed.
Transfers/taxis were always on time and lovely, smiley, friendly guys, who delighted in telling us about their island.
All round excellent holiday and experience!
Thank you so much.
Thank you for the booking, everything worked out as planned. It was the most amazing thing to be fetched from the airport, drive through a poor state of houses and roads, only to arrive at an absolutely amazing villa!
Zi Villa really surpassed all our expectations. We have been on holidays where the accommodation is a lot worse than the pictures we’ve seen beforehand, but Zi Villa is much nicer in real life. Everything about Zi Villa was amazing, the accommodation, the location, the views, the service, the meals, the friendly and efficient staff.Stuart Pretorius
Dear Claudia, we had a wonderful time in Zanzibar! Stone Town is a very interesting city, specially in the evening at the parc/harbour side.
Kisiwa on the Beach was a beautiful resort and the Bahari Grand Villa was magnificent. The reception was willing to help you and arranged for a good price a driver to bring us to restaurant The Rock. The swimming pool was very nice and clean, and they cleaned also the marvelous beach. The restaurant was nice, and the waiters were also friendly but not skilled. They offered me a red chardonnay! Overall a very good place to be.
The transfers to the hotels and airport were good.Sandra Wilms
Booking experience through Zanzibar Retreats: Very professional and prompt and valued your recommendation for The Residence in light of having two small children, definitely the best resort we have been to in this respect.
The Residence: Awesome place to relax and unwind. The staff are extremely helpful and nothing was ever a problem for them. After the first day they knew our kids by name and our preferences in the dining room (drinks, baby chair requirements, etc.) Dinner was also arranged for the kids in the room at 5.00pm with no hassles. The last night they had a mishap with the food order but the way they responded to correct this made all the difference, we were sent a bottle of wine to apologize and the manager personally came to apologize the next day. They even packed lunch for the kids on our departure as we were travelling over lunch time and they were concerned about the kids not having food. The kids also had loads of fun on the bicycles and were totally amused that mommy and daddy could still ride a bike! All and all we had an AMAZING time and will definitely return.
Once again thank you for all the arrangements, we will definitely be in contact next Easter!Liesl van Eeden
Hi Claudia, nice to hear from you.
We had a wonderful experience at The Residence, the villas were stunning as was the outside environment. staff provided brilliant care and very professional- we would definitely recommend to all family and friends.
Also thanks to Zanzibar Retreats for making the booking – you were very helpful.
Many ThanksKiran Iqbal
Dear Claudia, we had such a wonderful time at Zi Villa. It was just what our family needed. We enjoyed the low-key relaxed style and especially enjoyed the food. It was nice to not to think about food for 3 days! The home was beautiful and spacious and the views amazing. Within 2 hours of arrival we were all in the pool and planning our next visit.
You and Zanzibar-retreats were very helpful, patient and prompt.
We are so glad to find ZiVilla and will be returning as often as we can. Thanks so much for making our holiday special,
Everything was perfect as expected on Mnemba. Very kind staff, delicious food, very good butler. Really not one negative to mention or even lower than expected. Well, a really minor one: in the shop, we could not find anymore the excellent shirts we bought in 2001. The colors (only black, gray, white, some brown) and the design of the clothing in the shop is quite poor and of not very good taste. As I said, a minor problem.
Everyone was very attentive to or needs (we had none really), or wishes or desires (mainly in terms of food). And for the departure day, the island not being full, they let us stay in our bungalow and we could leave at 5pm with no problem whatsoever.Rudolphe von Berg
We had an absolutely fabulous stay in Zanzibar! Everything went very smoothly.
Anna of Zanzibar has only 5 bungalows, so you are guaranteed a private and peaceful experience. With only 3 bungalows occupied, we felt as if we were “at home”. The bungalows are spacious and nicely decorated. The bathrooms are huge – recently refurbished and increased in size, we learned from the owner. The location is beautiful, right on the beach. We walked bare-footed for the whole duration of the stay – except when exploring the reef, of course. We found a local fisherman who showed us around on the reef. That was a good experience, can be recommended. The food is very good, the wine choices (we only had white) that were proposed by the staff were very good, as well.
Chumbe Island is a truly unique place. Barefoot luxury with fantastic snorkelling possibilities. Chumbe is a Marine Protection Area with a 7 bungalow resort facility. We spent two nights and wished we could have stayer longer. It is the deserted island you don’t want to be rescued from!Sverre Munck
Emerson on Hurumzi was great, lovely big room, (although I’d have changed the cheap nylon-ish orange curtains), good friendly staff, and great location. Food was the best we had on the island, really fantastic, and the rooftop restaurant with traditional music on Saturday night was a highlight.
Matemwe Bandas was also lovely. The best thing about it is the staff, who are so helpful without being intrusive. Also loved being in the huts on the beach, which other hotels along that beach don’t have.
It was a great holiday, and your help and advice was much appreciated… Many thanks!Steve Williams
Thanks for arranging the trip. Your service was great.
Zanzibar was a very beautiful and interesting place. Matemwe Lodge was lovely.
The staff were friendly, service was helpful, the food was good, the rooms were beautiful and very spacious.
We had a great time.Lisa Seftel
Our trip to Matemwe Lodge was great! The facilities were super and they had fantastic food. We availed of the sea kayaking and my boys grew gills in the swimming pool. The staff were very friendly and the on site management was superior. We enjoyed their friendliness also and genuine care for our comfort and enjoyment. We left some ideas for them on their comments card and also talked to them about using permethrin for the mosquito nets which are currently untreated and that is a bit of an issue. The bungalow was beautiful although the mezzanine level where the boys were to sleep got quite hot at night and was very close to the makuti roof which was an all night party for the bush babies. We would like to return next year if we can manage it although my only hesitation would be the sleeping arrangements as our boys are too young to be on their own in a bungalow. Nevertheless, we had a lovely time. The pick up and transfers at both ends were on time and very comfortable.
I am pleased with your efficient service Claudia, and how you answered all my many questions. Sometimes it can be difficult when dealing only with someone through emails. Thank you once again!Trish Prosser
We loved the trip! Zi Villa was excellent, very elegant and right on the beach. It is the most secluded place I have ever stayed in Zanzibar. The staff were very attentive to cleanliness. There were only some small issues which were not bad enough to overshadow the experience. Overall, I would surely book a vacation at Zi Villa again. Thanks so much for all of your help in the booking, it really made the whole process stress free!Katey King
Zanzibar was fabulous! Zi Villa was amazing.
Can’t really complain about anything. Staff friendly and helpful, food delicious and a total break for our families.
We would definitely consider returning!Zoe Manson-Smith
Hi Claudia! It’s been a great pleasure to be Kilindi‘s guests. We had the perfect holiday. Wonderful staff and service. Supreme kitchen. Heaven!! We wish to come again on our next anniversary, if the deal you gave us this year will still be valid. Thank you very much for your kind service and all the best.Chen & Doron Avisar
We are now safely back home, wondering if our stay at Funduwas a dream, it seems like it was. The lesson of Fundu: you can live your life in two ways, one way is to think that dreams don’t come true and the other way is to get yourself to Fundu Lagoon and realise that they do…
Thank you Hannes and Lizzie for being such wonderful hosts – and for upgrading us to the superior suite, that was a wonderful surprise and we made use of the space that’s for sure 🙂 and will try to save up for that the next time. We sipping Pemba honey and wishing that the little bottle won’t end, thinking of you all. Give greetings to Mike the drink mechanic and Bakari (sp?) who served our dinner on the beach with such skill, and of course the amazing Chef – but as you know the pleasure of Fundu is also heightened by your no-tip policy, meaning that there is an all for one and one for all attitude amongst all the staff and such a pleasure it was to drop something in the group tip box on departure. |t was sad that we had a bit of a problem at the airport on the way out but thanks Lizzie for being on the end of the phone and sorting it all out so adroitly!David and Moshidi Brown
Thank you very much Claudia. Our stay at Mnemba Island was really incredible, the stunning place and incomparable quality of service and staff just made the moment unbelievable.
And by the way, she said yes !!Gabriel Kaeppelin
We had the most fantastic stay at Villa Uzuri, we really didn’t want to leave. Everything totally exceeded our expectations and we would definitely recommend it to anyone. The location is perfect, out of the way of the hustle and bustle but still plenty of things to do and places to go. The staff were friendly and very efficient and the food was outstanding.
Thank you for your help with the booking process as well, everything went very smoothly. The car hire also worked out well. Looking forward to booking with you again!Lexy Wright
All went well and we had a very good week in Zanzibar/Pemba. Glad we spent the day in Stone Town and Kisiwa House was a good choice
Fundu Lagoon was fantastic in all respects bar one: At this time of year the prevailing winds bring in lots of reeds, leaves and debris on to the beach and it was not possible to swim in front of the lodge. (We swam a few times off the jetty, but nobody else did.) This meant that we had to pay $40 each to be taken to Masiwa Island (which was calm and clear) to swim and snorkel. We did this on 3 occasions. Fundu need to disclose this to guests in advance and, in my opinion, should offer free trips to Masiwa. In every other respect it was outstanding
Regarding the experience of booking through Zanzibar Retreats, it was a pleasure dealing with you!Robin Levetan
Hi Claudia. Zanzibar was wonderful! The Residence is a beautiful resort and I would highly recommend it. The staff is accommodating and the villa with the private plunge pool was wonderful. I loved the main pool with the glass sides – really amazing. The only negative is that by staying by your own villa, it is kind of isolating – but of course, there is always the opportunity to go to the main pool during the day. Also, by staying by your own villa, you miss out on the treats they bring around to the main pool – e.g. ice cream, fruits etc. in the afternoon. These should also be offered to the guests staying on the beach. The buffet in the evening offered many choices, and there was always entertainment during the dinner.
All in all, a very nice resort and I thank you for your efforts in making this such a memorable holiday!Ina Stern
Hi Claudia, we had a superb holiday at Manta Resort.
Very hot and humid and I am pleased we opted for a sea-front villa, if anything for the aircon! There is absolutely nothing to do there but read, eat, snorkel and unwind which is exactly what we wanted.
The staff were great and management were as well (they had to be, being SA).
I cannot fault your company and yourself. My dealings were handled professionally and with care.
Thank you for all you did!Michele Brickhill
We had a really wonderful and relaxing trip to Tanzania 🙂 I want to thank you for the advice and arrangements – everything was better than we expected. I will definitely recommend your services to friends here in Finland and abroad, actually it seems that not that many Finns have yet visited Africa and even fewer Tanzania.
Che Che Vule was great. We did not expect much and got everything – the house was spacious, pool was ok (water could have been more clear), beach access perfect and service was wonderful.
As we had the whole place we could really relax and spread our things 🙂 Kids enjoyed ordering fresh juices and shakes and we all enjoyed the simple yet very fresh and well prepared food we were served. Didn’t feel a need to order any special food items and my wife’s allergies were well taken care of. We did walk to coral reef, morning runs on the beach, village walks, snorkling trip, spice & stonetown tour and a trip to turtle pond and beach in the northwest. Also managed to buy a football at the village – not an easy feat. Gave a bunch of pens to the children but no money or candy they also begged for – had no real issue with the locals as they were quite friendly.
In all, thanks for the good service, Claudia, and I wish we or some of our friends can do more arrangements with you in the future!Christer Nordlund
We had a fantastic break at Zi Villa – it was simply the perfect place to unwind, relax and switch off!
Our own private getaway, with attentive, helpful and friendly staff. We are already planning our next trip in a few months!
Many thanks for helping us book a super holiday!Isabelle de Mello
The Manta Resort is a really relaxing place to stay … here are some impressions from a European point of view 😉
- The Manta Resort is in the middle of nowhere and nature. The local people are very nice and friendly.
- The Seafront Villa is great and a ‘must have’ because the Superior garden room isn’t that superior
- The food is good, but after a week it repeats itself
- The diving experience is good but not exceptional
Anyway … thanks to the ‘Africa time’ and the lovely and friendly people it was one of our best and most relaxing holidays! And Claudia, thank you very much for your support!Franco Previtali
We had so wonderfully days in Kilindi that the return to Barcelona was really really very hard! So no bad news, only good news! I tell you:
a) Fly with Etiopian excellent, Airport Addis Abeba not the best.
b) Transfer was ok and correct. No problems
c) Hotel Kilindi: Absolutly ok. We have a really nice Bungalows with absolutely privacy! The service and the butler absolutely correct . Beach and Spa was fantastic.
I can tell you only “good” News. Really you give as very good information, and we thanks you very much. I send you our best wsh for 2014 and I rest in contact.Alex Mandl Vinelli
We absolutely loved Manta Resort – it was fantastic and exceeded our expectations. The staff, the location and the general laid back atmosphere was brilliant and we will definitely return there. All travel arrangements through Zanzibar Retreats were efficient and professional – thank you.Tammy Schneidermann
I have a very positive feedback for Kilindi. The place is great, the service is top. Really delighting. Our only regret: not to have taken the full trip there!
Thanks as well for your service, I am very satisfied as well.
We will plan next year a safari in Africa and I will come back to you!Frederic Fontanges
We definitely had an amazing time in Zanzibar, its a beautiful place! I found my dealings and correspondence with you to be extremely helpful, friendly and relaxed. Your professionalism was also shown as you were very thorough and quick in responding to queries and sorting out anything specific for our needs. You helped make the organisation of our stay in Zanzibar very easy. So thank you for that.
The Matemwe Retreat itself is amazing allround. Its definitely worth the trip from Australia. The area and resort are beautiful and very relaxing. The private villas themselves are truely spectacular. There are many great features like the view over the reef, the opulent decor and the amazing indoor and outdoor areas throughout, but the list could go on. The staff and service are of a high standard, extremely friendly and tended to our every need with a personnal touch. Its definitely the perfect spot for a honeymoon!
I would definitely recommend yourselves and the retreat to anyone I know considering a trip to Zanzibar. Thank you again for everything!Chris Clifford
Hi Claudia, everything was perfect, the resort (Essque Zalu) is amazing and your help during the booking process was much appreciated. Thank you very much for all of your help!Edo & Shiri Rosenblum
Thank you Richard, we had a great wedding ceremony at the Mbweni Jetty and our overall stay in Zanzibar was amazing! We wanted to especially thank you for your great customer service. All your availability to answer questions and reply to emails very quickly made the difference in our resort selection.
Matemwe Retreat was exactly what we were looking for. Its a perfect intimate and quiet location for a honeymoon. The food was excellent. We were very lucky to have a wedding dinner set up on our roof top and a surprise dinner on the beach before our departure. Well, what can i say, it was perfect!Emilie Tousignant
The Selous Wilderness Camp was excellent. It was pretty spectacular in terms of service, being looked after, what they did for us etc. The staff were excellent, and accommodation above average (it is still a tent, after all). The game drives were great. For clients that have not been on safari before it is perhaps worth noting Selous is not as good as other safari locations for Big 5 bingo. But highly recommended.
As for Matemwe Lodge, we really enjoyed it and found it incredibly relaxing. The food was excellent and the ‘hands on’ service staff brilliant for the most part.
Finally, the logistics were excellent – from Coastal Safari’s flights to the transfers by Island Express, which were excellent throughout. I hope the above helps in some small way, and many thanks for organising the holiday for us.Matthew Southwell
Thank you Richard, we had a great wedding ceremony at the Mbweni Jetty and our overall stay in Zanzibar was amazing! We wanted to especially thank you for your great customer service. All your availability to answer questions and reply to emails very quickly made the difference in our resort selection.
Matemwe Retreat was exactly what we were looking for. Its a perfect intimate and quiet location for a honeymoon. The food was excellent. We were very lucky to have a wedding dinner set up on our roof top and a surprise dinner on the beach before our departure. Well, what can i say, it was perfect!Emilie Tousignant
Dealing with Zanzibar Retreats was a pleasure. Any queries or questions we had regarding Zanzibar and our booking were dealt with in a prompt and professional manner. Being our first time to Africa it was great to deal with Claudia, and her experience regarding Zanzibar was invaluable.
The hotel which we stayed at whilst in Zanzibar was the Mashariki Palace. It was an amazing venue to stay and a great recommendation provided by Claudia. The hotel is located conveniently in the heart of Stone Town, with all amenities at hand. The service and hospitality provided by the staff at Mashariki Palace was faultless and the staff should be highly commended on the efforts they went to, to make our stay a memorable one.Karl Nazareth
Thank you Claudia! We really had the most amazing trip to Africa – what an incredible country… Zanazibar was beautiful and a wonderful end to a glorious holiday – we just really relaxed and enjoyed Essque Zalu. The hotel was beautiful and service great – lovely people. The Island Express people that did our transfers were also most helpful and punctual.
Mashariki Palace was a beautiful haven in all the crowds of stonetown – just lovely and rooms spacious and cool and again staff were great.
Thank you again for organising the hotels and transfers for us Claudia – next time i think we’ll try and stay at Mnemba Lodge – it looked incredible!Susan Harte
Dear Claudia, I just wanted to drop you an email to say a huge and massive thank you for all the work you did in putting together our honeymoon (at Manta Resort and Breezes). We had such an incredible time and nothing could have gone better!!!
The price you got was incredible, and your correspondence was amazing too. Thanks again from Melody and I, if we should ever happen to bump into each other I will be sure to buy you a drink!!!Adam Peters
We had the most amazing time in Cape Town and Zanzibar. It really was a trip of a lifetime! Thanks for all your hard work and assistance, it made the trip all the more worth it.
We found Zanzibar an interesting place! The differences in culture and practices were intriguing and we really enjoyed our stay at Baraza. The accommodation was lovely, the rooms spacious and comfortable, sometimes a little dark in the daytime but that just encouraged you to go outside and experience it all! The staff were extremely accommodating and helpful. The was staff available everywhere – there seemed to be so many people willing to help. They were attentive and yet not intrusive. We found the food to be excellent. My partner Bill found the food at Baraza the best out of everywhere we travelled in Africa. We liked the variety and like to try new things and be adventurous with food so the style of dining really suited us.
The beach was a little challenging at times as the tide was out (like 1km from the shore) most of the day and a little too rough in the mornings and evenings but that is the environment so there isn’t much that can be done about that! We were grateful for the plunge pool though, it was a nice refuge when the days were hot and the pool was well positioned so it was a good temperature without you frying in the sun while in there.
All in all it was a wonderful holiday and your assistance and recommendations were much appreciated. You were very responsive and attentive by answering all my questions and providing clarification and recommendations when needed.Kim Williams
Richard – just a quick note to say “thanks” – our Honeymoon was amazing and everything you arranged for us was perfect!
Breezes was picture perfect and a perfect place to relax from safari – Thanks so much!Nicole Ostrow
Dear Claudia, we had a wonderful time, thank you so much for all your help organizing and suggesting things. Everything worked out great on Zanzibar. We just got back this morning, sadly – and it’s snowing in London!!
Matemwe Retreat was great. Very happy that you suggested it and that we went for the villa. The villa itself was amazing – the rooftop deck with plunge pool was the absolute best medicine for relaxation. Our butler was very sweet and it’s nice that they seem to be investing in young people, to work for them, continue their education (our butler is studying to be a tour guide), and working in 1 of 9 Asilia properties. The chef (yumi yumi) had great food, missing that and we really enjoyed the fresh fruit, fish and everything else he came up with. Really nothing negative to say (the French manageress was a bit odd, but we only saw her a few times).
The transfer service from Zanzibar Airport to the Mashariki Palace, from the Palace to the Retreat and back to the Airport also worked great. We had the same driver for all, who was nice, funny, punctual and well-organized (Benjamin).
The Mashariki Palace Hotel was good too – the owners have done a fantastic job renovating this building. Beautiful view from the top deck and our room, we had a great breakfast overlooking the rooftops of Stone Town. We didn’t see any other guests while we were there, so it seemed a bit empty, but maybe that was just our timing.
Anyway, in-all, excellent holiday. I can easily see us returning to Matemwe Retreat in the future and I’ll definitely highly recommend you to friends as well! Thanks, Claudia!Jennifer Davis
We had a great time in Zanzibar… Kandili Villa, the rooms, the pool and the beach were all fantastic! The food too was great – the only thing that needs improving is the serving of food. The kitchen where the food was prepared was at a distance from the main villa and there was only 1 person bringing it to the dinning table. I suggest there should be more staff allocated to serve so that the food could be brought to the table at same time as some of us would have our food and the rest would be waiting.
The staff were friendly and courteous, they looked after us really well. It was a memorable trip for our entire group!Gurmeet Soor
We have had the most wonderful time ever at Matemwe Retreat!!! Booking trough you went well, the entire experience was excellent!!! A great place, a great butler and absolutely great food!!! And a very good rate! We really enjoyed and had a great time!! Only the last night we booked later was charged for us a little bit more than your first offer, but anyway…
Only really nice thoughts and memories and I will tell to whoever would like to hear!!! Thank you very much!!!!!
Love and greetings Hein & Esther from Holland!
Ps we will make a comment on tripadvisor as well!!Hein & Esther Pols
Thanks for you email. Pro’s for booking through Zanzibar Retreats: quick response, good offers, clarity.
Impressions of Green & Blue: very sophisticated accommodation with all the luxury within reach: spa facilities, swimming pool; beautiful furnishing and lovely colorful flowers;
good kitchen (although their website seems to provide ‘better / more choice in wines’), fantastic breakfast (but large portions!);
lots of privacy
Impressions of Matemwe Lodge: good accommodation with same facilities as Green & Blue, but less sophisticated and private, but nevertheless a very nice accommodation; good kitchen, excellent BBQ
Thank you Claudia, we enjoyed our holiday!Susan Witteveen
Hi Richard, it’s been a real pleasure working with you to arrange our wedding. You’ve been really responsive, offered loads of help and suggestions, and we really valued your opinions and first hand knowledge (without which our wedding would not have been the success that it was).
Kilindi was stunning – we couldn’t have asked for a better location for what turned out to be a dream wedding. The staff were amazing and literally bent over backwards to look after us. We rarely had dinner in the same location, and always had a different bottle of wine, recommended by Mathias (our butler). Our guests were blown away and so were we, and not just on the day of the wedding. We felt truly spoilt for the 8 days we were there and one day hope to return.
We felt that Fundu Lagoon‘s strengths lay in the extra activities we were able to do when we were there (scuba diving, seeing dolfins, sunset cruises). It was surprising that, given the cost of rooms there, room service was not standard and the all inclusive menu was very limited.Clare Smith
Our experience with Zanzibar Retreats and particular the house and staff at Milele Villas can be said very short: “simply fantastic!”
Everything with the availability of accommodation, reservation and payment etc went smooth and fast and the service and standard at the house was simply amazing. The food was very good and the staff – particularly Jazu – were very helpful, smiling and nice.
Best overall experience ever. Thank you!Bettina Twile
Dear Richard, thanks again for your wonderful assistance. I always can recommend Zanzibar Retreats. Car was already on the airport. We had assistance to find hotel. Return was also no problem. Breezes is a nice good hotel with good food and 4 star service. The Palms was lovely – nothing missing.
We defently come back and will take your service as well.
Overall rating 9 out of 10. Thanks!
Hi Richard, our honeymoon was amazing thanks! Now back at work… 🙁
Feedback on Zanzibar Retreats:
Excellent customer service by yourself; Prompt responses; Friendly service; No hassles with payment; All requests were relayed to hotel and everything was sorted out before we flew which really helps; Would recommend you (already have recommended you actually) to friends who want to go to Zanzibar.
Feedback on Matemwe Retreat (4 nights):
Awesome customer service levels (staff all went the extra mile – I got sick there and they were very helpful and always checking up on me, cooked me specific meals etc…); Very professional and helpful staff – Moses (the manager on duty there) and Salim (our awesome butler); Great food; Ultimate “African” luxury experience; Personal and intimate atmosphere … highly recommended for a honeymoon getaway spot; Amazing views.
Hope this helps. Thanks again for organizing a most memorable honeymoon Richard!David Chang
We had a fabulous time. The house is amazing, service wonderful (very very sweet and helpful staff – really put themselves out to assist and spoil us!) We loved Zanzibar and enjoyed the beaches and sea and spices, the food was also delicious.
We can thoroughly recommend the Milele Villas as a lovely place to stay!Nicky Marais
Matemwe Retreat was my personal Highlight!! Fantastic, absolutely no criticism, well, if any the beach is not a dream beach of course because of the tides. But since we were diving and anyway not so into lying at the beach and swimming it did not matter too much.
The house was a dream… huge, beautiful furnishings, great selection at the bar, with many different Wines, our butler Iddi was just great, low-key, friendly and helpful – we would have liked to take him with us! The food was great, well-tended gardens, the pools, theme evenings – all around great! Here I would love to come back to and we will certainly do so again in the next few years. Here the price-performance ratio is the best fit!
We would not hesitate to book again through you and will also recommend you. Keep up your good work!
ASANTE SANA from GermanyJanina & Gerold Matuszewsky
The Palms was a dream for us – a wonderful resort, and only 6 guests. Bungalow, food, Staff all beauty full.
Thanks for all
Hello, everything was wonderful at Kilindi, the food delicious, people really nice and the place is paradise. It was just difficult to sleep on in the morning because of sound of birds and sun in the room…Aurore de Roquefeuil
Thank you very much for everything! It was stunning everything went no problem (hakuna matata) both Fumba and Z Hotel were great the food the rooms the personell everything was perfect.. We very much appreciated booking our holiday via Zanzibar Retreats they made life much easier for us and all the transfers worked out perfectly too…Can Şafak
Upendo Villa was great and Trish (the owner/manager) is fantastic. Food amazing and staff too. We had a very good time! Thanks a lot!Camille Miceli
We had a wonderful honeymoon at Kisiwa House and the Z Hotel. Both lived up to expectations from the websites and descriptions (and trip advisor ratings). The quality of the food was exceptional at Z (we only had breakfast at Kisiwa House, but that was also wonderful) and the staff were lovely. Our only disappointment is that the Z suite was not available for the nights we had booked.
Booking via Zanzibar Retreats was also seamless and you were most helpful in sorting everything for us. In particular, I liked the detailed personal itinerary with descriptions of our bookings. Thank you for your role in organising things for us and please pass on our compliments to both Kisiwa and Z management and staff.Natalie Redman
We had a wonderful honeymoon at Kisiwa House and the Z Hotel. Both lived up to expectations from the websites and descriptions (and trip advisor ratings). The quality of the food was exceptional at Z (we only had breakfast at Kisiwa House, but that was also wonderful) and the staff were lovely. Our only disappointment is that the Z suite was not available for the nights we had booked.
Booking via Zanzibar Retreats was also seamless and you were most helpful in sorting everything for us. In particular, I liked the detailed personal itinerary with descriptions of our bookings. Thank you for your role in organising things for us and please pass on our compliments to both Kisiwa and Z management and staff.Francine Linehan
Our holidays were absolutely perfect, and the Serena Inn was wonderful! Probably we will travel next year through Malawi and Tanzania. We will let you know and ask for an offer. We are very satisfied with the booking with your company.Heinz Lüthard
Firstly, thank you for everything!
We had a great holiday. Our stay at Kilindi was magic. They were so nice and friendly. Very good service, excellent food, bungalows……
We were really more then satisfied !!!!Tanja
Our stay at Anna of Zanzibar was outstanding due to Mike Winter`s warmhearted hospitality in a beautifully designed little hotel. Mike knows what his guests appreciate!Dr Bernd Henneberg
We had an absolutely wonderful time at Zi Villa. The home and the setting were even better than the pictures suggested. The staff was wonderful!! They were so helpful and friendly and made us feel so welcome and at home!! My only complaint is that the time went by way too quickly!!! We would definitely return to Zi Villa and would absolutely book through you.Lisa Klepper
Kisiwa House was excellent – nice and comfortable accommodation in a good location that helped to make Stone Town an excellent experience!Arne Stier
I am happy to tell you that we had a fabulous time in Zanzibar and although it was a very short stay, we were able to relax and get a break from busy Dar es Salaam. The Baraza Resort and Spa is a truly wonderful place. The accommodation is absolutely flawless and very comfortable. The staff was very professional and extremely accommodating especially with regards to our baby’s needs. We would definitely be interested in going back there again for a longer period of time.
I was very happy with your website Zanzibar Retreats as it really gave me the opportunity to see what Zanzibar has to offer in terms of luxury accommodation and I was very impressed with the entire layout and user-friendly set up of it. I also enjoyed checking out the special packages section of each resort and I am sure I will be referring friends and family to it when they visit Tanzania next.
Thank you once again for your prompt and professional actions regarding our enquiries and booking at Baraza. I look forward to staying in touch with you for future bookings.Lydia Bakri-Mulokozi
Just want to send a greeting to you and especially to the staff at beautiful Zi Villa. Your recommendation was perfect Richard, and our stay became some relaxing days at Zanzibar. The staff provided outstanding service and made our days something to remember. I will not hesitate to recommend Zanzibar Retreats and Zi Villa to my friends.Magne Tjønnøy
We had the most wonderful wedding and honeymoon! Thank you so much for helping us with the organising!!
The Z Hotel was great! Staff super friendly, Rooms could have been cleaner. Mould growing in some of the showers. Food was not great, except for the sea food BBQ! That was AMAZING!!!!! But all in all was DIVINE!
Breezes was a very chilled, gorgeous resort! The food was Divine! But there was absolutely no other night life. No bar to go have a few drinks in after dinner, so it lacked atmosphere. Was good to come here and unwind tho. Rooms are gorgeous! Staff also super friendly. We had the best massages i have ever had! And iv had them all over the world!!!!!!
Now, Matemwe Retreat, WOW!!!!!!!!!!! Beyond our expectations! The pic with us in the pool is our private pool on our roof! Food was Divine, service amazing! View out of this world! 2 nights was not enough tho.
All in All was the best holiday either of us have ever had!
So thanks Again!
I had a fantastic time at Anna of Zanzibar, it was exactly what I wanted. It was private peaceful and the food and service was excellent. I will highly recommend your services to my friends as I felt your service and advise was professional, prompt and very reliable. Thanks AgainFiona Hall
We only have good things to say about Zanzibar Retreats, the prompt and efficient replies to email and queries were wonderful – and we would love to use you again sometime.
Anna of Zanzibar was a little piece of heaven. Michael and his staff were charming, attentive and made us feel so relaxed. They had a special honeymoon evening for us where we had a fantastic meal served in their ‘love shack’ which they decorated specially for us, right on the beach. I have already recommended Anna to some German friends of mine who will travel there later in the year. We had a look at a few other places near Anna on the East coast of the Island and they were not as intimate or well maintained.Angela Gorman
Our stay at Kilindi was AMAZING from beginning to end. We had a great time. Service was top level. All staff, with no exception, were professional, friendly, so polite and very sweet. Our suite was gorgeous. Was so hard to leave!!! It was worth every penny.
As for the booking through Zanzibar Retreats, it went very smooth. Thanks to you and your colleagues. Thanks again for assisting us with the booking and with making our trip unforgettable. Please do extend our thanks to all the members of Kilindi family as well.Sezar Amin
Dear Richard, Matemwe Retreat was fantastic in every detail!! Fine service by Coastal Air. So all in all, we’re very happy customers!Adam Moltke
We had a great time at Beyt Al Chai, and had an excellent coconut crab soup in their restaurant. The noise of Stone Town in the morning can be a factor if folks are going that area just to relax, but it was fine for us. Matemwe Retreat, however, was fantastic for relaxation. If there is a better spot for a romantic weekend, I don’t know where it would be. Having a butler really helped us focus on relaxing as well. That property is really special, primarily because of the staff.
Thanks again for your assistance. I have passed your name on to a few folks and hope it brings more business to you, if you would like it.David Kerr
Dear Richard, thank you for the organisation of our trip to Zanzibar. The whole trip went exactly according to schedule, we were picked up and dropped off as planned and all accommodation (Serena Inn and Matemwe Retreat) was seamless… We also appreciated the quality of the cars, the ‘looking after us’ to ensure we navigated Zanzibar check in without the help of spruikers.
When all the logistics goes well it makes it so much easier to relax and enjoy the wonderful people and sights of Zanzibar. We would certainly use your services for any future travel to this wonderful island and happy to recommend to others who travel to Zanzibar to book with yourselves.Fiona Nicholls
Constance Aiyana was incredible. I am the CFO of Africanbushcamps, a luxury safari operator, so I know what makes an excellent holiday experience. The staff, food, drinks (incredible cockails), activites etc were first class. There really was very little we could fault other than the trip was too short! Thanks again for everything .Neil Pozzo
We had an excellent time at Matemwe Lodge. The highlights of the trip was swimming/snorkelling with the dolphins at Mnemba Island.. it was out of the world! So was the kayaking and cycling around the village. Not to forget the good food and staff!Naama Tayebji
Hello Claudia, we are now back in Canada and settling back into regular life. We wanted to give you our sincerely thanks and appreciation for arranging our honeymoon accommodation – it was much more than we could have ever expected!!! We were impressed with the organization, starting with the pick up by the very friendly Island Tours staff to the reception at Qambani by Ingrid and Priscilla.
Island Express transfers/tours:
Friendly and knowledgeable drivers and tour guides (we did the Spice Tour and Stone Town tour with Island Tours). We appreciated that on arrival at the airport, they were waiting in a visible area and had a very comfortable air conditioned SUV waiting to take us to Qambani. They outlined the itinerary and gave us a brochure of their tours and services should we require them and offered to have a representative come to Qambani the next day to provide further details. There was also chilled water for the 1+ hour ride Qambani.
Extremely attentive staff without being imposing or disruptive; The room (Africa) was of such a high standard, definitely above our expectations; The serenity of the location was perfect for us after a busy wedding and a safari to Maasai Mara. It was perfect for us to relax and unwind with minimal distractions; The thoughtfulness of the staff who went above and beyond for the intimate candle light dinner for us; The food – exceptional, fresh, innovative! We were impressed with the quality and variety of the food; What can be improved is an on site spa to round out an excellent experience.
Very responsive to emails – it didn’t feel like you were halfway across the world; Extremely knowledgeable about the different properties in your portfolio; Really appreciated that you listened to what we were looking for and provided appropriate suggestions on the properties that will likely meet our needs – Qambani really was the best option for us and we can’t thank you enough for highly recommending it! We loved the detailed travel document that you sent 2 weeks before our arrival that outlined the information of the trip, contact information of all the vendors in Zanzibar and tips to make our stay more enjoyable.
Dear Claudia, thank you to Zanzibar Retreats for the excellent organisation and management of our holiday! It was great to know that part of things was looked after following the stress of our Kilimanjaro climb.
Villa Lisa at Milele Villas was a beautiful base for our time in Zanzibar. The staff went above and beyond and particularly made our children feel very welcome. The staff and manager were only too happy to advise outings and arrange transfer. Altogether a fabulous holiday!Priya Tromans
Our stay at Garden Beach Villa was wonderful! All the staff was amazing, they made our stay a dream come true. They all were nice and good with us and we hope to go back there for future holidays.
Thank you for all the arrangements you made for us we will recommend you and probably need your help for another trip in Africa. Thanks again!Myriam Chouchane
Villa Turqouise: The chef was perfect, he is really good. Villa was beautiful. The ladies were really nice. We had a wonderful vacation!Jinane Mansour
Hello Victoria, already back home… and we are still dreaming of che che vule!
We can really recommend it to everybody who wants to have a dream holiday. Che che vule is good organized, situated perfect, … everything we hoped for. Thank you!Sare Vermeulen
Dear Claudia, thanks for your email. We actually had a great time in Zanzibar, Matemwe Retreat was amazing and the people very nice. George, our butler was particularly nice and helpful. Everything was well organized for us, any time we needed help on something. The ocean is beautiful, and the water sport center very appreciated.Axelle Munier
We had a really wonderful time at Upendo Villa. The house was beautiful, clean, and comfortable. The whole experience was enhanced by having our in-house chef and butler – incredible food and excellent service. Also, good wifi, so we could still remain connected for occasional business calls.
The beach and sea were really clean (compared for example to Bali, where the beaches are now full of plastic). The only concern in this regard (and not to do with the house) is that there is a pervasive smell of smoke in the air due to the burning of waste. I hope that this can be contained, as it’s really unpleasant.
All in all, fantastic experience!Debbie Goodman-Bhyat
Xanadu Villas was absolutely amazing and we had the most fabulous tim!
The staff were faultless and the free room upgrade was icing on the cake. We have never been happier with a holiday destination and we will definitely be back. Everything about the retreat was stunning and the food was absolutely delicious. Can’t wait to return!Laura Tarrel
The Aiyana was one of a kind. After the 1 1/2 hour ride through small towns, rural area, then jungle without any streets you would not expect such a place! The whole setting, the architecture and rooms combined with the vegetation are breathtaking. Everyone from front desk, to the beach boys to the cleaning ladies was kind and had a smile in their faces.
The rooms are spotless. The bed is comfortable with the mattress not too hard. The bathrooms are big and beautiful but no aircon and there is only one sink. The indoor- and outdoor-shower is surrounded with big pebble stones which do start to smell for a few minutes when getting wet. We did not notice any moskitoes.
Food-Wise they took good care of us, most of the time it was fresh fish for lunch (or pasta and/or mauritian alternative) and for dinner lobster and more diverse. At all times there were vegetarian options available which did taste very good. They changed settings for dinner nearly every evening. One time in the restaurant, then on the beach, next to the pool, and so on.
The beach was fantastic when in high tide, during low tide it was full with corals and you had to walk long. We’re used to “go into town“ on the evenings and be midst local people which wasn’t possible here as there is literally nothing around – we knew that beforehand and the robinson-crusoe feeling was a good relaxing change!
Managemend was always visible and available. GM came around one – twice a day to talk to everyone, the chef, fom and rooms manager also did show up multiple times. The team in restaurant service was acutally really nice and fun to talk to. We were upgraded to one category above the entry-level villa we booked and were suprised with a summer-lunch on the beach during the second week which was a nice gesture.
Claudia, also i want to thank you for always being quick to reply and so nice all the time!Tobias Oberhammer
Just perfect – we stayed five nights at the Sharazad Boutique Hotel in a gorgeous room (#2) which in our view was the pick of the rooms – with access to the courtyard pool at the back and terrace onto the beach at the front. Wonderful place to relax with two pools and plenty of hammocks and loungers. Staff lovely and helpful. Most nights we ate at the restaurant overlooking the pool and the sea, and food mainly very good. We could happily have stayed longer at Sharazad – very hard to leave this boutique resort!Marion Bichler
Our trip to Zanzibar was great and all the arrangements went smoothly. We were met at the airport and transported to Emerson Spice Hotel. We liked the hotel as it has so much character and we could watch the street life from our balcony. The manager is very helpful. It was great to be able to wander the streets (alleys) and to feel safe day and night. The people are extremely welcoming.
We really liked the Zawadi Resort. The villas are beautiful and the staff are wonderful. A bonus was being able to visit the sister hotels. We had a couple of meals at Baraza Resort and used the Spa facilities. This chain of hotels is very well managed. We are glad we chose to stay at Zawadi over Baraza as our villas are right on the beach and have great views of the ocean. The rooms at Baraza are set back from the beach and unless you have one of the few villas on the front row, you do not have a view but the architecture is stunning.Jane Perch
Hi Claudia, just a message to let you know we had a great holiday which fulfilled all our expectations so we would like to thank you for helping us making the right choice: che che vule is indeed a great spot to relax and the food and staff is wonderfull!Hanne Van Schelstraete
Dear Claudia, Great to hear from you! We are back after AN INCREDIBLE trip!!
The Aiyana was nothing but spectacular!! Fabulous resort with the most amazing attention to detail. A real visual treat!! I could really go on here! We enjoyed the beautiful surrounds, amazing snorkeling, outstanding people and the owner himself was too divine – what a gracious and humble human being.
There were a couple of hiccups along the way but these were minor: Lack of telephone in room meant a lot of walking back and forth for us. Our bill was incorrect which however was quickly adjusted. There was major confusion over our package being fully inclusive (except for alcohol) and we were charged for mocktales and soft drinks in our mini bar which was again adjusted when highlighted. We never managed to enjoy the luxurious bath in its full glory as there was never enough hot water sadly. But, we did take advantage of the stunning outdoor shower so really can’t complain.
We had the pleasure of meeting the chef and new management team. The chef was fantastic and truly spoilt us with amazing dishes which wasn’t as we had expected it to be ie lacking in shellfish etc but delicious and superbly presented, non the less.
We were lucky enough to purchase an INCREDIBLE crayfish for USD130 which really was out of this world!! Incredible really as was there just as the fisherman handed it to the chef. We were then treated to pure heaven on a plate once he had worked his magic and indulged us with more shellfish than we could have hoped for.
We were very lucky to literally have the resort to ourselves which enabled us to really get to know the great local team members who really went out of their way to make us more than happy. The owner was telling us that we were the first people from Cape Town. They really don’t know what they are missing!!
Returning one evening from a snorkeling trip, we landed on the beach to a setting of note!! A petal strewn pathway leading to tables placed on the beach and got to enjoy a night of being totally spoilt under the stars.
Claudia, we want to go back or to anywhere else you could recommend as being as bespoke. Please keep me posted as am ready to book our next trip. ASANTE SANA to the beautiful people of Pemba and idyllic PEMBA ISLAND herself!!! Pics to follow …Jill Barrington-Roberts
Hi Claudia! Yes, made it back safe after our epic trip (Rwanda to see my daughter, Uganda to see the gorillas, Tanzania – Safari and Zanzibar) – but now I’ve stepped back into the thick of things at work….
We had a great stay at Kisiwa House, great location and accommodations – perfect for exploring Stonetown.
We also LOVED Che Che Vule Villa, it was more than perfect. Great location, accommodations, food and we were taken care of so nicely – it was great and we all loved it. The transfers were good and we arranged a spice tour on our way from Stonetown to Che Che Vule Villa so that worked out nicely.
Thank you so much for arranging our stay in Zanzibar, it was a perfect ending to our trip!Dan Duce
Dear Claudia, first of all, many thanks for your professionalism, your responsivness, your patience and finally for having allowed us to spend one of our best holidays ! I was afraid of booking by Internet and you have been able to reassure us and we are definitively most than pleased thanks to your good care. We are most grateful to you for making us discover Qambani.
Qambani Villa is wonderful, well located, peaceful, and the whole staff is just amazing such they are helpful, friendly, kind, pleasant, smiling! Many thanks to Axel and Ingrid and to all of the staff (even the staff that we didn’t see because they work hard for making our stay the best possible… and they achieved !)
I am sorry for my English, but I don’t have the correct vocabulary to explain our pleased we are, the words are weak as we use to say in French. Once again, many thanks to all of you, our stay was a dream ! We do not hesitate to book other holidays with you and we are just frustated that you don’t have others distinations in the world!Sylvia & Baptiste Carballo
We are back home and we had a fantastic week at Qambani Villa. All went superbly and the week there was just awesome. Extremely nice accommodation, superbe service, peoples could not be nicer…. Just a dream!
Too sad that we had to leave, but will have to make it again!Ilan Marek
We absolutely loved our stay at Xanadu Villas – we felt like we were the only ones there the entire time so it’s definitely the place to go to escape the masses and get personalized service! The staff are super friendly and knowledgeable and go out of their way to make sure you don’t lift a finger! Nothing is too much to ask of them.
Booking through Zanzibar Retreats was amazingly simple and informative. I really appreciate the patience and guidance whilst I was trying to choose a resort and the advice was really helpful! The good deals certainly helped a lot too! Thank you so much!Roxy Lanz
Our stay in The Residence was amazing. From the moment we have stepped in to the moment we left, everything was brilliant. The staff were so friendly and helpful. The Villa they have booked for us at the beginning was not private, but they have managed without delay to accommodate us in a different one. Our overall experience was unforgettable, and the resort and Villa were outstanding. The food was nice and we have enjoyed the programs they have had. Although we have rented a car during our stay, but we have used it only one day as we have felt better to stay in the resort.
Claudia, I would like to take this opportunity to thank Zanzibar Retreats for everything and specially yourself for your professionalism. You have made our honeymoon more special. Thank you once again and best regards,Guy & Angela Naim
Hi Claudia, we had an absolutely amazing time thanks !
The Palms is really an awesome hotel and the staff are truly top notch – it’s certainly raised the bar ! It was a fantastic experience. When we arrived we stayed at the Emerson Spice which was also lovely. Thanks for all your assistance in arranging our holiday!Nathalie Koenig
Hi Claudia, I want to give you a big THANK YOU for recommending Qambani. We had the most wonderful few days. The villa was gorgeous. the facilities luxurious, the staff welcoming, flexible and helpful and the food was excellent. We just wished we could have stayed longer. It was the most peaceful place I’ve ever been, which was just what we needed!
Also, I will definitely contact you next time we plan to go to Zanzibar (which I hope is soon). In this age of electronic everything, it was refreshing to communicate with and receive advice from a human. I felt that you were able to provide me with information and offers that are not available through electronic services. Thanks again!Katrina Gustafson
We had a seamless vacation from beginning to end!
Kilindi is AMAZING!!! Villa 15 is AMAZING!!! Our butler Salum is AMAZING!!! Food is AMAZING!!!
Chaka Camp was AWESOME! Staff was AWESOME! Our own personal tour guide Kasimbo was AWESOME! We were so taken care of and looked after in a very special way!!!
We were very glad to have gone beach 1st and safari after! The safari requires a lot of energy and after our very long trip to Zanzibar, R&R was the perfect remedy and prepared us for the safari! Thank you for all your help!Richard & Zoraya Glasser
We absolutely loved our stay in Pole Pole. The room, the food, the service and all the staff (Paola and everyone else) were incredible every day. We were very happy that we decided to stay for 5 nights instead of 4 because it was really worth it.
We are already recommending Mafia and Pole Pole to all our friends J it was the perfect place to relax from our busy/intense days back home. Many thanks for your recommendation. I do look forward to come back in the future .Ines d'Eca Leal
Fumba Beach Lodge really was a wonderful location. It felt like being on safari. The staff were great and the food was amazing !!
The two gentlemen that you sent to transfer us to Fumba were not what we were expecting at all. They were two wonderfully knowledgeable older gents, and they really made the journey. We asked if we could stop off at Stonetown and when we realized just how knowledgeable they were, we asked if they wouldn’t mind giving us a tour, which was just amazing!
I would definitely book with Zanzibar Retreats again and I would recommend to friends.Wendy Albrecht
Our vacation in Tansania was absolutely fabulous and went by without any difficulties!
In Short: Both the hotels were what they promised. In Sand River Selous we had very lovely lodge managers which took our well being very seriously. The length of our stay (4 nights) was perfect to see all the different game and as we stayed in one lodge only we did not comprise any time on traveling which all of as appreciated a lot.
The journey to Fundu Lagoon was not the most comfortable one, as it was very long with many changes. However I was worth it. The resort was very nice we had great food lots of fun on our diving/snorkeling/fishing trips and could enjoy the the wonderful spa. Especially the sunsets were beautiful. Due to the time of the year the hotel was only filled with families which made the stay very pleasant.Michelle Winkler
We did have a fantastic time in Zanzibar and thank you for all your help with the booking of Emerson Spice, transfer and dinner reservations. WOW what an amazing hotel to stay in. One of our highlights of the holiday. Belle room was beautiful and with all the extra details that Russell and his team think of ie. Mobile phone, box of essentials, beautiful handmade soaps all the little details that go to make a very memorable stay. We arrived late into Zanzibar and it was lovely to be met by the arranged driver who was on time. Emerson Spice even left a dinner out for us as they thought we had a long journey which was so fantastic. Breakfast on the roof was beautiful.
The sister hotel Emerson on Hurumzi that we dined in on the second night was amazing too. Worth the walk up the many stairs for a very Memorable night on the roof sitting on cushions listening to the sounds of Zanzibar. Wonderful meal that night we really enjoyed the evening. Very romantic. We dined the second night on Emerson Spice 5 course seafood which was lovely too.
Thank you once again for your help we will certainly recommend you to our friends and family if they decide to visit the very enchanting Zanzibar!Amanda Clements
Booking through Zanzibar Retreats was absolutely wonderful and hassle free. We really didn’t have to worry about anything, between the hotel reservations and transfers.
Both hotels (Matemwe Retreat and Emerson Spice) were beyond amazing. The staff were so friendly and accommodating, and the rooms were spectacular.
Thanks to you and all of the hotel staff that made our honeymoon extra special with sparkling wine, massages, candlelit dinners on the beach, etc.
It was a trip we will never forget.
Thank you for coordinating such a wonderful week.Angela Montesanti
I must say that we had a wonderful time at the Residence Zanzibar: good service, good food & very nice place to stay & the staff was very friendly & polite. We just had a bad experience with the staff cleaning our room: 100$ has been stolen & after hard talk with the manager of the staff we’ve received the money back. But yes, in general: very good place to be recommended.
I will also recommend the Zanzibar Retreats: very good service from you – thanks.Luc Daene
Our stay in ZNZ was fantastic. We did much enjoy the Residence. The hotel and its environment were very nice and we had a fantastic time. Our Villa was very nice with all kind of details. The beach was very, very nice and clean and the pool was really amazing. In terms of food everything was fantastic, tasteful and with a great variety and choice.
I hope we will be able to go back there for some days soon. Regards and thanks again for your help and interest.Silvia Delbes
Firstly I couldn’t have asked for more from Zanzibar Retreats. You dealt with our holiday in a very friendly and professional manner … Thank You!
Kilindi was more than I expected. For us it was exactly what we needed. It enjoys an enviable spot. It has the feeling of staying in a family home, where all the staff are charming.
Certainly not suitable for children and one does need to be reasonably agile to stay there and get the most out of the place. Even getting in and out of the pools can be a challenge with dodgy knees!!!! It also has a feeling of ‘shabby chic’ about it, which I personally love. Not the usual sterile squeaky 5* one usually finds.
It also isn’t somewhere where you should expect to ‘dress’ for dinner or socialize in the bar. People keep themselves to themselves. Depends what you are wanting, but exactly right for us, though we did meet another 2 like-minded couples.
I would go back there tomorrow if I could afford it. Please keep me on your mailing list for another opportunity of the 2 for 1 offer.Ginny Cob
We had a great time at DAR House. The staff was really helpful! They provided everything we asked for and were really kind. The meals they have made us were also very good and varied.
The house itself was perfect : Location, swimming pool.
You can say that we had a very relaxing time at the House 🙂
Thanks you!Laura Zwaans
Our stay at Fumba was great, very relaxing, everybody very friendly and helpful, good food, interesting cocktails and a really enjoyable time. Perhaps because of the time of year, we did find the humidity a bit heavy and would have welcomed some AC, otherwise it ticked all boxes.
Arrangements and booking via Zanzibar Retreats was trouble free and simple. Thank you!Bill Anderson
Dear Claudia, we returned from Tanzania yesterday but I am still in Africa in my thoughts! Thank you once again for the swift and easy booking process. I will definately recommend you to friends and colleagues here in Switzerland.
Zi Villa was an absolute gem. We had a fantastic stay there, the food was delicious, the staff exceptionally friendly and forthcoming. We were all very sad to leave. It is however a place I would recommend to people that feel at home in Africa as you are often alone there and some people might find that daunting. It didn’t bother us in the slightest however. The villa itself is perfect however!!
I will definitely be back here one day!Uwe Gűnther
Our stay at Manta Resort was wonderful!
The initial view of the ocean when you walk through the resort is breathtaking and when we walked down to the beach it was even better! I have been to various beaches in Zanzibar and Mafia but this beach was tops! Both rooms were very comfortable and the food including the service was always great. We loved to have the fish option at every meal, the portions during meals were generous and the boys did convince our fundi for seconds……
The people at Manta were very friendly, Mathew and his family made sure to include everyone for both Christmas and New Year so we came as strangers and left with additional friends! Mathew was supportive of all our needs, he helped organise fishing trips, sea food platters and even a visit to the local ENT!
The boys thoroughly enjoyed the dive centre and the dives were amazing. Almost every day you could snorkel out to the reef and I was impressed with the sightings, its like snorkelling in an aquarium. I don’t dive and all this is just off the beach! The underwater room seemed popular and we may have to go back to spend a night there….
We did not do take up offers for excursions as the boys mainly dived, the beach and pool kept us busy, besides we were laid back and naturally became lazy with all the good food and cocktails 🙂
All you have to do at Manta is just ask……..and if you are looking for a place to chill, gain a little colour and a little weight (at your own doing of course,) forget what day of the week and time of day it is, then this is just the place! Loved it and will go back.
Thank you Manta Resort with love from us all…….Martina van Vlaanderen
Dear Claudia, first of all, a big thank you for all your organisation and planning. Everything went perfectly to plan and we were most impressed with all the travel arrangements. We never had any problems along the way so we would certainly recommend you to anyone thinking about a trip to Zanzibar!
First of all, Emerson Spice was everything we were expecting and more. Such delightful and helpful staff and our room, Toujours L’Amour was quite extraordinary. We loved the view in 3 directions, especially from the back balcony where we watched a family cooking large quantities of crisps and chapatties all day – it always kept us entertained! Stone Town was such fun but I was so disappointed in the night market. All the seafood was pre-cooked, expensive and not very tasty. There was definitely better value in the restaurants around it. We managed to get ourselves lost a few times but never had to resort to the cell phone provided by the hotel! We had the Roof top dinner on our final evening and it was really enjoyable – we were the only 2 non-Americans there.
Chumbe Island was really great and would have been even better had the weather been better. We had a couple of days of high winds and rain which curtailed outdoor activities somewhat. The huts are magical and we found the staff so friendly and helpful and the food delicious – lots of seafood and fresh produce. The snorkelling was spectacular and so close to the shore, but I think they must think carefully about how they handle day visitors to the island, and we made this clear when we filled in their comment form later. That was the only problem we encountered and apart from that it was an am amazing time.
We found Pemba Island such an interesting island and so different from the main island. The vegetation is so lush and fertile. We found the taxi ride fascinating as well as the boat trip to Fundu Lagoon. Colleen’s son had suggested a hillside room rather than one on the beach and this was such a good idea. We were right in the trees and loved the varied bird life and the odd nocturnal visit from the lemurs. Again the service and staff were of the highest standard and we would highly recommend it, particularly for anyone who is a serious diver, as opposed to someone wanting a beach holiday.
Altogether it was an amazing trip and we would both like to thank you for all that you did to make it so special. We both came back relaxed and with our batteries re-charged – exactly what we both needed!Trish Taylor
Dear Claudia, here are some thoughts on our experience of booking our holiday and Kilindi…
We found booking our holiday through Zanzibar Retreats very easy. You took the time to answer our questions and we appreciated all the help you gave us. Booking was easy and once we had confirmed our booking we found the information you provided both helpful and reassuring and it really whetted our appetites. We hope to have the opportunity to use your services again.
Kilindi was absolutely fabulous. We travelled there having spent three nights in Stone Town, three on the east coast and three at Nungwi and the place was quite magical. We had to keep pinching ourselves that we were actually staying in our own pavilion with its own plunge pools, separate bathroom pavilion and terrace areas. Daudi, our butler, was a joy and he helped make our whole stay a real treat. The setting is perfect, the staff are wonderful, the food special. It was a real treat having cocktails specially created for us.
If our stay had just been to have a relaxing, pampering holiday the experience would have been one we would talk about for a long time but we also got married at Kilindi and Peter and his team went out of their way to make our wedding day and subsequent honeymoon very special. We can’t say enough about how they pulled the stops out for us and Daudi had put so much thought into how to make our day even more special. Our meal on the beach in the evening of our wedding day was like a dream and so so romantic. The cake Daudi had made for us and the song sung to us by some of the staff when they brought it to our table on the beach was a wonderful surprise.
Luisa and I plan to return to Zanzibar and hope our return trip can include some more days at Kilindi. It really does live up to every description of it.
Thank you for helping us have a trip of a lifetime and a stay of absolute joy, fun and romanticism.Giles & Luisa Calver
Kono kono was fantastic! The transfer, food, accommodation, activities, staff were excellent! We really enjoyed our stay and would definitely recommend it to my friends and family. Lovely place!
I will write up a review on tripadvisor shortly as well. Thanks for your help in organizing the trip!Sam Luyt
We had a great time away. Matemwe Lodge was wonderful – the staff were terrific & knowledgeable. The food was diverse and beautiful and the scenery something out of a movie.
We were very relaxed there, as there is not much else to do but relax. No real shops – no hussle & bustle, so it’s the perfect place to put your feet up. The reef trips were incredible, both the reef walk and the snorkelling day out on the reef itself.
The few downsides for me was the getting used to the wind – 1st 2 days we hit the edge of a tropical storm and gale force winds, which hampered activities and poolside relaxation. We had many sleepless nights on account of the new surroundings, the scary wind, thoughts of the water pushing up, bush babies on the roof and new sounds in general, but it had more to do with us than the lodge. We were after all out in nature.
Thanks again for organising everything for us – we had a wonderful time away & it will be a holiday that will live on in our hearts forever more.Rachel Momberg
Yes we had a wonderful time at Manta Resort thanks. The staff were amazing and the rooms were beautiful. We ate and drank to our hearts content and put on a few kgs!!!
I was very happy with zanzibar retreats and would use them again. (The only problem I incurred was the issue with the online payment. It wouldn’t work on my iPad and was a bit of a hassle going to use another PC.)
Overall, I was very happy with the service and would recommend to others.Claire Greenwood
Dearest Claudia, our trip in one word: super!
Everything from beginning to end was perfectly orchestrated: no single delay, hassle, …
Kigelia: Ruaha is fantastic for scenery and beauty; great staff and manager Ken; apparently Nomad just bought the camp last year and they already had made fixed roofs over the tents and dining area which is a big plus; elephants and hyena in the camp between tents; excellent food ! apero at the fire and dining under the open sky at a large table : *****; saw 2 cheetah; saw lions every day
Sand Rivers Selous: super; river is very nice, food is good; the bar is *****; more difficult to find the game but they are certainly there; walking safari is super; totally different scenery again, boattrips are nice as well as the fishing; nice ponds/lakes
Fundu Lagoon: you were 100% right for recommending fundu over Seychelles; it is so nice and you stay indeed in the ‘black’ ‘swahili’ ‘african’ ambience; it is just the right extension ! very good diving ( which I did after all , contrary to my doctor’s advice, ; staff is very nice; superior suite is fanatastic; we were just unlucky with the weather.
Perfect order and length for every segment of this trip ; 100% happy family to have booked with you.
Big kiss and thank you!Karl van Wesel
We had a wonderful memorable time at Zi Villa with all of our family. The kids ages ranged from 11 to 20 and they were all able to enjoy themselves from swimming, snorkelling, playing pool, fishing and playing football with the local kids.
Zi Villa ticks a lot of boxes when it comes to a holiday with a large family. The staff were very accommodating and made great efforts when it came to Tony’s birthday celebration. Ample, ample food – the kilos piled on.
I was told that the owners had not visited for a couple of years and thats maybe why some areas are looking a little tired. I can expand on this if you need to know…Barbara Burgess
The Residence was beautiful! The amenities, villas, butler service, pool, gym, water sports, entire resort and location was fabulous. For us it was a wonderful get away from Nairobi and did not really feel like we were in Africa – we could have been anywhere in the world. So for someone wanting the Zanzibar experience, maybe it would not be the place. The food was very good. The kids loved the bikes. Also, the kids were very welcomed!
The services of Zanzibar Retreats were great. I really appreciated your husband helping us on Sunday before our departure. The Island Express taxi was prompt, nice and the taxi clean.Paula Tjossem
In brief, our holiday was exceptional. My wife and I truly enjoyed Matemwe Retreat and the service they provided; I would highly recommend them to anyone!
I am copying-in my wife so that we can save your e-mail address for our future trips!
Thanks again for everything!Nicholas Curran
Our week at The Residence was great! It’s a fantastic destination if you want to kick back and just relax. The staff were professional and extremely friendly,accommodation is luxurious and very private. All told a great destination for a complete relax. I’ll certainly recommend it.Sandro Gastaldi
We had a very good time in Zanzibar.
Che Che Vule is a great house, great staff, very good service.
Often pictures on website are different of what we find. This was not the case!!!
One single misunderstanding about bottles of wine we brought. Finally we paid a corkage fee; But choice of alcohol limited. This has to be clarified. Kindly transfer pictures to Haji and Salum.Ludovic Durel
Dear Claudia, we did have a great stay in Zanzibar, thank you! Your contribution was perfectly fine, the driver/rent a car and various contacts were smooth and reliable. Good local partners for you!
Mashariki Palace was very nice, clean – good foood – we loved the Italian management and their service.
Matemwe Retreat had super food, nice management and staff. Shalum excellent so was Martin and the water sports man, Mubarak. Due to the tide it is difficult to swim a lot and its is lots of sea urgents. So great for snorkling and sailing (superb!), but missed swimming in the sea. Food was out of this world good! Thanks for arranging it all!Nicolai Løvenskjold
We were very happy with the whole organization and arrangements from your side. Transfers, pick ups and recommendations. We had a truly memorable stay .
Maurizio at Konokono is a great manager and host. The resort is nice and rooms very clean and comfortable. Internet does not work very well. Space for wardrobe is non existent 😉
Food good and staff also.
Chumble island is very charming and unique. For older guests i think you need to prepare them better for the trip over there, and let people know that there is the possibility to leave more luggage at head office instead of bringing it all there.
But for rest we really enjoyed it.
Mashariki palace is a beautiful location and building and very kind staff. Was not very busy when we were there but did not matter.
It was a good selection that you proposed. We had the feeling to really see different parts of the island and I could imagine going back, maybe to Membe island next time.
Or anything else you would recommend.Nina Peter-Väth
The Residence was wonderful, a superb, quality resort, very uncommercial, and luxurious. We loved the fact that it was not a busy large resort, and apparently although quite full we never felt crowded, in fact quite the opposite. The bicycles are a fun way to travel around, the villas are fantastic, large and the private pools are wonderful.
I suppose one could get tired of the buffet food after a week, but my son became the buffet king and loved the assortment! Snorkeling was ok, not great with quite a few jelly fish, we didn’t go fishing as that was very expensive, about R6000. There is not a huge amount to do at the resort other than swim, read, beach, rest, sail, etc, but we wanted a chilled week, so it was.
Very few kids at the resort, but I know we went early, and my 11 year old entertained himself well with cycling and swimming. The drive from airport is actually more an hour and fifteen, not a great drive, and the last 25 minutes is really bumpy – apparently the GM told us they are resurfacing the road in March.Lisa Currey
We had a wonderful time! Your service was great and our arrival simple, despite Precision Air’s best efforts to make it difficult!Kilindi was lovely. It took a few days to wind down but, once we did, it was a very restful experience.
The pavilion was wonderful, the gardens and pool beautiful and the food the icing on the cake. In fact, the food was a real highlight. We also loved the beach and quickly slipped into a very relaxing routine.
One thing to mention as a possible piece of advice to offer to guests staying that far away from Stone Town: there’s no ATM in the near vicinity so, whilst you can pay on credit card at Kilindi for their services and excursions and transfers, if you need cash for anything else you should take plenty of shillings or USD. Other than that, our stay was great.Charles Clarke
Thank you so much for the fantastic honeymoon that you organized for us! Everything was perfectly planned and went off without a hitch.
Our stay at Anna of Zanzibar was perfect for having just climbed Mt. Kilimanjaro. The beach, spa, food, and villa were all fantastic. The staff and management were extremely helpful throughout the stay and even prepared a special seafood dinner for our celebration.
It would be very difficult to follow that experience, but Mnemba Island Lodge certainly exceeded our expectations. The beach was the best we’ve ever seen and the water was perfect for snorkeling. The staff was helpful and available at all hours and the service was impeccable. They arranged a sunset cruise for us as well as provided a romantic candlelit dinner for the honeymoon.
It was clear that you have a great grasp of Zanzibar and the surrounding areas and made it very smooth and easy to make arrangements. Should we ever venture back to Africa, we will certainly be giving you a call!Tim Dahl
Hi Claudia. RE. Kilindi, I wrote a review on Sunday on TripAdvisor under the pseudo “Doda2010” so please feel free to have a look at it. Our stay was perfect – everything was superb – food, rooms, cleanliness, beach, pool, staff and particularly Deo our butler– it is so far our best beach holiday ever!
I also want to thank you particularly, as without you insisting about Kilindi (as opposed to the suite at Ras Nungwi), we experienced something absolutely amazing – so thank you very very much indeed Claudia! Looking forward to reaching out to you for our next beach holiday :o)Dorinne Coffin
Our trip was wonderful, we enjoyed everything that you had chosen for us. You provided a good mix with the camps and they were all excellent in their own way. Every camp had wonderful food, service etc. I have been on to trip adviser and written a review for Matemwe Bungalows, it is on line now. The whole family loved everything too. We particularly lovedOliver’s Camp – Jackie and Justine were wonderful hosts and there is a hugh variety of animal in the Tarangire National Park with only being a small swamp area near by, so all the animals hung around that region making it easy to spot.
We only saw 1 Rhino and that was in the Ngorongoro crater and far away. We only missed sighting another at Serengeti Olakira Camp by 1 day, it never appeared again. I guess that was our only disappointment.
Finishing at Matemwe was perfect too, it gave us time to relax before the big journey home. They really need to do something about that road into Matemwe though, it is rough as rough.
Many thanks for organizing a wonderful holiday and helping us get through that difficult time last year of postponing. I will certainly recommend Zanzibar Retreats.Helen Buchanan
Dear Claudia, we had an amazing time in Zanzibar and especially at the CHe Che Vule. Very nice house and we enjoyed the ‘no wifi’;-) We were not that keen on zanzibar as a beach holiday destination and at first didn’t consider it an option but thanks to being in touch with you and the accomodation of the villa we are very happy we went. Would even consider going back!
Booking with you was a true pleasure. We travel a lot and are familiar with the realted communication but with zanzibar retreats and especially claudia it was all smoooth and efficient; Thanks! Will for sure contact you for future travels.Anne Maartje Metz
We both had a lovely time in Zanzibar and thank you very much for your recommendations and assistance. We found dealing with you at Zanzibar Retreats to be an excellent experience, you acted so quickly to arrange our Honeymoon at the last minute and with great efficiency.
Everything was arranged to suit our needs from transport to accommodation and more besides. It was great to have so little to think about or have to arrange whilst we were there.
Matemwe Bandas was an idyllic spot for our honeymoon. We loved the location, the intimacy of the hotel and the warmth and friendliness of the staff, who looked after us both superbly. The food was good, although given the limited daily menu perhaps we would recommend a half-board basis and chose to visit some of the other restaurants locally. The Bandas offered both comfort and a beautiful view of the beach and we would happily stay there again in the future.
Mashariki Palace Hotel was another beautiful hotel, which was ideally located in Stone Town close to the front. It is a beautifully refurbished building which offers plenty of character, with stunning and well furnished bedrooms, and a great restaurant which offered great views over the bay and the town itself. The staff were once again friendly and helpful and, again, we would be delighted to stay there in the future.
Thank you again for all of your help and for making our Honeymoon special. We hope to be in touch with you agin in the future!Heather & Michael Bloy
I just wanted to let you know about our enthusiasm about our zanzibar trip. Villa Zi is just fabulous, the food was delicious and the stay memorable for all of us. the kids didn’t want to leave at all..Stephan Schneiter
Dear Claudia, I had a truly great time thank you. The service at the airport was excellent and the drivers very helpful and friendly. Matemwe Lodge was marvelous. I have just posted this on ‘Trip advisor.’ My only point would be don’t advertise it as a place with a great, secluded beach, as the punters will only be disappointed and then complain to the staff. The value lies in Matemwe Lodge itself. The beach is pretty poor ( I know I am spoilt but …)
Huge thanks for all your support – it was a completely stress free experience!
Herewith my review for trip advisor:
I went for solitude, rest, spa and spoiling .. and I got it all and more. The service was absolutely fantastic and the staff friendly, yet subtle in their attendance. The spa is fantastic, Bertha and the girls know their stuff, situated on top of the cliff looking out to sea whilst having a massage, using the local treatments, is truly a spoiling treat! The food is excellent and the rooms so very spacious and beautifully created, leaving you feeling you are definitely in a very special place, where you can relax and retreat whilst also enjoy all the activities on offer. Attention to detail and personal attention is second to none. I found myself being upgraded to the ‘ retreat’ which is beyond words in its perfection. Nestling into the cliff and bush, it has an exquisite view of the ocean, the dhows passing by and fishing activity. With its own plunge pool, bar, butler and expansive space it is truly a magical place. The wonderful experience throughout however, rests largely with the staff, the management and all those who make it such a special place and attend to your every need but with such subtlety and grace. All the paradises in the world are only thus when you feel like you are at home and in your own space. Don’t come here if you want to sit on a secluded beach, come for all the above. I left feeling a different person. Thank you!Joanna Waddington
Matemwe Lodge was brilliant, the service from the moment we were greeted at the airport until we got dropped off back at the airport at the end of our trip was incredible. We have never met such friendly and helpful people, during the transfers and during our stay at Matemwe.
We cannot complain about anything and would recommend your services and Matemwe to everyone!Temmeque Daniels
Hi Claudia, it was a wonderful wonderful trip – thank you for organising everything!
The setting at Milele Villas was lovely, rooms were perfect, the pool and facilities were fantastic and the food was excellent. The staff were all very friendly, accommodating and professional and Andrea was an excellent host – he also gave us star gazing lessons which was a good extra. Andrea organised a few activities for us and where the logistics were very well arranged we did feel what we got was not what we expected. This is by no means a complaint but for future reference we would recommend that more information be given about activities to avoid disappointment. The transfers he arranged were very good – great driver, reliable, etc.
Our transfers with Island Express were perfect – everything worked, they were very helpful and very accommodating, we had an excellent guide for the Spice Tour and all the drivers we had were friendly, helpful and professional. Thank you again for organising everything!Keira Erwin
First, your organisation, booking, transports etc., was perfekt!
We had a wonderful time.
Unguja Lodge was like you promised us… A beautiful small lodge, very friendly, nice bungalow, very good food, good organisation for tours, just great!
Zansibar was a good experience for as, and the people are very friendly.Kurt Schweizer
Kilindi was absolutely FANTASTIC!! We will be going back there, the place, food, service were just out of this world.
A true gem in Zanzibar!!
Thank you Claudia, Kilindi was absolutely fantastic and beautiful…everything inluding the Transfer was perfect…we had a wonderful time, maybe will return to kilindi sometimes..
thanx again and warm regards
Many thanks for your help in organizing our Zanzibar vacation. We had a great time! And Green & Blue was a great choice for my 3 year old, who was not so interested in the beach but was so excited about all the pools! We only made it to the beach once, as we spent all our time swimming in the pools.
The rooms were lovely! The staff was great. The one thing I didn’t like as much was the food. Breakfast was great, but I wasn’t so impressed by dinner, and the second night there was a BBQ which was quite expensive for something I wasn’t so excited to eat. Anyway, it was great otherwise.Jennifer Boyle
Manta Resort was absolutely fantastic! An ideal place for a honeymoon!! The food was outstanding, the setting indescribable and the daily treatments a cherry on top!! 🙂Debbie Williams
Our stay at Manta Resort was stunning. Would like to go back one day. They booked us in a sea view cottage to my surprise. We can not complain about the service or the food. All the people were very friendly and always willing to help. We dived a lot, reefs were stunning and we have seen a lot of different fish species – although the diving seemed a bit in the expensive side. Thanks for the awesome deal!Westley Wessels
Concerning our trip in Matemwe Retreat, we really loved and appreciated the villa, the beautiful view, the staff kindness and availability. The food was just perfect, the swimming pool on the top was wonderful… The snorkelling and swimming with dolphins, amazing!Julie Arnault
Everything went smoothly and we were very happy with the garden villa we got. We loved Baraza. It was gorgeous (and I am a fussy girl!) Service and food were very good. The way they always welcome and seat you for meals and attentive during the meal service made you feel special. Pool side /bar service was good too. We travel a lot and were very pleased with the experience.
Thank you for being so efficient with emails and ensuring what we paid for is what we got when we arrived. Always a little worrying as we had not used you before and we are on the other side of the world but I would be happy recommending you to other people because of our experience.Megan Coates
Hi Claudia, thank you for your email. Yes, we are back safely and had a GREAT honeymoon! Zanzibar is definitely a perfect location for honeymoon, especially from South Africa since it’s not a long flight and only one hour time difference. The weather was just perfect – around 27 degrees every day with no rain, and there were far fewer mosquitoes than I’d expected (although we did still cover up cautiously). The scenery everywhere is just gorgeous – we loved the turquoise ocean and beautiful plants everywhere. People were all very friendly and even in Stone Town we never felt unsafe.
Fumba is in a good location – the biggest advantage was being able to walk 5 minutes down the beach to join the Safari Blue excursion, as opposed to a long drive for everyone else. The garden setting is gorgeous, and actually every day we found new paths, plants, animals and lovely scenery. The lunches and dinners were of a very high standard and on 2 nights they did kindly show us to private locations for a secluded candle lit dinner. The room was very spacious and outdoor shower was nice. But there were a few downsides… Mostly, the place just lacks some attention to detail and a few things looked rather run-down.
In contrast, Matemwe Lodge epitomises everything one could dream of for a honeymoon location! 10 out of 10! Fabulous!
Our room was so spacious, we loved the double hammock outside, and gorgeous bathroom with big fluffy towels, lots of nice little touches like local-style gowns and bath products. We got plenty of fresh water each day, and loved having coffee on our veranda watching the fishing boats. The tidal variation was extreme, so at times it was a bit noisy with the wind and sea pounding the cliff right outside, but it added to the atmosphere. At low tide there was so much to see and we really enjoyed the reef walk. We went kayaking and had gorgeous long walks on the beach. Gareth is an advanced open water diver so he went on a dive trip to the atoll, which he rated very highly. Even the logistics of getting there by boat and back by car were very well organised. It was great having 2 pools so they never got crowded, and the bar was also more aimed at relaxing secluded spots than communal vibe. Most people staying here were couples and would want to be private. The gardens are beautiful and meticulously maintained.
The food was all absolutely phenomenal, we loved it all being included, never having to carry cash or do the maths in dollars. The restaurant setting is gorgeous, although on 2 nights there was a seafood barbecue (delicious!) – once it was all set up near the pool with live local musicians and on the last night we had a private table near the pool again, with attentive waiter and complimentary bubbly.
At every level, the service at Matemwe was outstanding, great receptionists, the waiters so friendly, even housekeeping were sweet. We would LOVE to return there one day.
Our transfers throughout the trip all worked like clockwork. The drivers were all there a few minutes ahead of schedule, very neat and tidy and polite. The vehicles were comfortable and clean. We actually enjoyed the transfers as a way of seeing the wilder and more rural parts of the island, which was so interesting.
Everything was very well-organised Claudia, and we have you to thank for that. It was good to work with someone who specialises in Zanzibar as a destination and we could trust to know the locations personally. Even though the Mango flights had mostly South Africans, we didn’t see them again til the return flight, so we really felt we were staying in premium accommodation and special locations.
To sum up, we had a great time in a perfect honeymoon location! Thank you very much Zanzibar Retreats!Lorna & Gareth Baard
We had a wonderful time at Kilindi, really liked the property and the staff were great. We actually ended up staying an extra night and changing our flights back to SA to later on the 2nd. Maika was the manager there that weekend and she helped us with the changes. Really great experience will recommend and would like to go back at some point…
Will recommend Kilindi and Zanzibar Retreats to anyone!Alex Johnstone
We had an absolutely fantastic stay in Villa Lisa. We had really high expectations of the house and it was almost better than we’d imagined. So full of character and beautifully decorated. It was immaculately clean and immaculately kept after and we loved the humble and helpful staff, especially Hadji, Jasu and the lovely cleaner Tina and her assistant Happy. We felt like kings and queens in their company (and were almost embarassed by it :-). Even the food was gourmet standard.
The only minus was the beach in front of the house, which wasn’t really swimmable at all. It was too shallow even at high tide and you walk on hard corall. However, it only takes about 10 minutes to drive to Kendwa with one of the most beautiful beaches we’ve seen.
As for our contact with Zanzibar Retreats we have nothing to complain of. The whole process, from our first contact with you to the final booking was very smooth and agreable. Thanks!Nneka Amu
I can assure you we were all very happy at Upendo Villa! My girls all enjoyed the luxurious feeling and the staff were very friendly.
Just one suggestion on my part… it would be useful to know that when you order halfboard, you will still have to order lunch from the restaurant. On one hand, I like to cater for myself, but it should be noted that the prices charged for the extra food was very reasonable and it all turned out for the best.
Lovely place that we will recommend to others!Petter Sandell
We had a fantastic time at Matemwe Retreat. The place was as we expected and we managed to truly relax for the first time ever. Staff was very nice and we can only recommend the place.Now that I think of it we had a few night battles with mosquito who managed to access the bed area but else it was perfect.Phil Barker
The villas at Matemwe Retreat are beautiful and comfortable. View is incredible and the place is so peaceful. Amazing flowers everywhere and gorgeous views of the reef and the Mnemba island. The staff were awesome – the restaurant team, the management (esp Celine and Moses), the massage ladies, the barmen (who i harassed for coconuts everyday and finally they tasked someone to go and get me a few!) A lovely helpful group of people so ready to help all the time. The diving / boat guys, Mubarak and Mr Kidawa were my most favourite. I went out with them every day to the reef. This was my reason to go and they made every day awesome. SO wonderful. Now still i close my eyes and see the amazing water and the fishes and feel the joy of being in that incredible place.Simone Green
As you can see, our guests were very pleased with their stay at Baraza. The way we could book and the way you handled the reservation was perfect for us.
The impression of the guests here: What a wonderful place! Villa, food, drinks, spa, garden, shop, interiors, pools, service / staff – everthing is perfect! Probably, people would appreciate free wifi access in the villa or at least in the lobby (we didn t miss it). The beach was cleaned every day.
I have to say that I do not normally get such good reports from these customers! Keep the good work up and thank you very much for the cooperation and for providing this experience to our customers.Heinz Hirter (Reise Service Imagine)
Dear Richard, we are home again, and to say good bye to the Kilindi staff was very sad, because it was one of the best holidays we ever had!
We enjoyed each minute and our butler Mary was very alert. The Resort is a dream and very private. We are sure, to come back and will book with Zanzibar Retreats again. Everything was perfekt. Thank you also for organising the transfer.Sonja and Kaya Aydinli
We had a fantastic time at Matemwe Retreat. The place was as we expected and we managed to truly relax for the first time ever. Staff was very nice and we can only recommend the place.Now that I think of it we had a few night battles with mosquito who managed to access the bed area but else it was perfect.Eric Dunand
We had a simply wonderful time on Chapwani Island! Everything about it was just perfect for what we needed. There was privacy and lovely beach and snorkeling. Luckily for us it was only on the last night that an elderly couple moved in to the other half of our bungalow. That would be my only complaint…..the two halves are very close with the doors virtually next to each other. But, we were so lucky…so no complaints. For a family situation it would be no problem, but maybe for strangers…..
The food was very, very good…..both breakfast and dinner… The fish and seafood was always beautifully presented. The service was good all round, the staff in the dining area were particularly engaging and made us so welcome. We felt like family by the time we left! We are looking forward to the completion of the new family accommodation…..we would love to return with some of our family!
Thanks so much for everything….It was just the rest and situation that we required at the time.Trish Rush
Firstly, thanks so much for making all the arrangements and for the upgrade to Matemwe Retreat. We really did have an amazing week, very restful and exactly what we had hoped for. The staff, the Retreat and the experience were all first class and lived up to every expectation we had.
Thanks again for all your help, we’ll be back for sure.Russell & Aurelia
Hello Richard, thanks a lot for choosing Upendo Villa for us. We spent a wonderful time in Zanzibar. You were right: this is a magic place! Thanks again for your advice.Pierre Sonigo
Dear Richard, I was actually just thinking about writing a mail to you after our stay in Zanzibar- it was simply perfect! The staff atMilele Villas was always friendly, Jasu helped us with the driving permits and the spice tour, the car worked well and we saw a lot of the island. There were no troubles whereever we went, but in the evening we always enjoyed coming home- we really felt at home- to our house in the middle of nowhere. Christine kept everything clean, and the cook spoiled us with wonderful dishes. Zanzibar is probably because of the religion a bit different to the rest of the country, arabic influence is very present . Maybe my knowledge of kiswahili was also helpful, but we had a feeling of real hospitality and sincerity everywhere.
Serena Inn was beautiful, professional, had a nice pool for a last swim, a 4-5 star hotel like everywhere in the world, but a fine retreat after shopping in the hot steets of StoneTown.
Thanks a lot for the handling of our bookings, there is nothing to improve. We missed the flight from Arusha to Zanzibar and had one four hours later- hakuna matata, I just called the office and we were picked up as well. If we are going to plan another visit to Zanzibar- only with your company!
Best regards, Gerlinde
We had a wonderful time in Kilindi – we absolutely loved it there, the accommodation was so different to anywhere else we’ve been. The hospitality was amazing – Alan and Maike were wonderful hosts and all the staff were so friendly and helpful and went out of their way to make sure we had such a special time there – I would love to go back!
I would definitely book through Zanzibar Retreats again – you were very helpful and answered all my many questions as well as giving me a secure payment service which is always key!
Many thanks, ValerieValerie Shorten
We had a great time, Zi Villa was just beautiful and the staff were fantastic. We would definatly go back again.
Thanks again for all your help!e
Richard, we had a wonderful time in Zanzibar. The Palms was 1st Class and perfect. The service, food and facilities were excellent. No complaints. None. Thanks, JohnJohn Malone
Let me start with… “What an incredible great experience!”
Milele Villas were clean, accommodating, comfortable, and peaceful. The Indian Ocean sunsets from our own private beach left us in amazement each night. The food was incredible, going above and beyond any other accommodation we had experienced during our trip. The customer service was paramount to anything we saw during our three weeks in Africa. Gustaf, Jasu, Christina, Luka, and the rest of the crew made us feel safe and at home. Nothing was too much and they did everything with a smile. Gustaf was ready in the morning to coordinate activities, Jasu was timely and friendly in serving up the delectable food selections coming from the kitchen, Christina was full of smiles and always remembered to say “Goodnight”, and Luka and crew made sure we felt safe during the evenings by their fires promptly made each evening at sunset. I WILL be back to Zanzibar, and I WILL be back to Milele Villas.
On the night of the bachelor party, a large tuna was sought out from Zanzibar by the team. While we were away they decorated the dining area and cooked the fish to perfection. It was a beautiful evening that made the groom’s experience in Africa.
A big thank you from all of us!!!Kellen Timboe
After an exciting tour to Mount Kilimanjaro and a following safari in Tansania we were looking for a very nice and special place to relax on Zanzibar to enjoy the rest of our honeymoon. We checked out several homepages and offers and finally we decided to choose Kilindi via Zanzibar-Retreats. There we got the best deal we could find! Our stay at this unique hideaway was just perfect, starting with the organisation (booking procedures, transfers, etc…).
The resort itself exceeded our expectations. We had a very luxury, extremly spacious villa with a lot of privacy. The staff was also very nice and helpful, especially the Managers (Allan and Maike). They arranged everything you can imagine, for example a private beach dinner which was amazing! For us it was one of the best resorts we have ever been, but you have to be aware that everything (including the bathroom) is open and you shouldn´t be afraid of small animals, for example geccos.Barbara Nagel
We had a wonderfull time at Kikadini Villas! The service was very personal and warmfull! The environment is amazing , magnificent view on the beach. We’ve loved the long walks on the white sandy beach early in the morning before our nice breakfast with a lot of fruit and delicious fresh mango juice. Top of the bill was the “fish BBQ” on the beach, with moonrise at 21h00, by the warmth of a fireplace!
We’ve felt like kings! It was an early “valentine surprise” for both of us 😉
Greetings from “cold Belgium”Ilse and Danny Boeynaems
I was travelling very last minute to Zanzibar and came across the nicely designed website of Zanzibar Retreats.
Richard was able to help me in a very short time to find some very nice places (Fumba and Matemwe Lodge) which were spot on to what I was looking for. He was very responsive to all (!) my questions and providing a great service. Highly recommended!Lidewij Stolk
We had a great time at Zi Villa, everything worked out during our stay. Staff where nice and service-minded, house was great.Tomas Karlsson
Anna of Zanzibar was a true heaven for us. It was the perfect destination for our honeymoon! We are very greatful for your recommendation of this fabulous place.
We had quite a adventurous safari in Tanzania (broken-down jeep, storm in which our tent collapsed on our heads, cancelled flight to Zanzibar,…), so Anna was a fantastic place for a worry-free week. Niccy is like an angel in her little paradise, and she and her staff really spoiled us. We had also not the idea that we were staying in a hotel. It is more like a guesthouse of friends, but with the luxury and style of a 5-star plus hotel. If possible, we will definitely go back to Anna of Zanzibar, it was perfect!
Also, nothing than good words for Zanzibar Retreats, everything went very well, from information to payment to practical issues, it was all very smoothly arranged! Thank you very much for this great experience, we will not hesitate to recommend Zanzibar Retreats, and Anna of Zanzibar to all of our friends and family!Charlotte Vandendriessche
We had the most fantastic time! Kilindi is truly a glorious place, from the amazing accommodation and personal care to the food and the ambience. Maike and Alan (the managers) were fabulous as well. Booking through Zanzibar Retreats was a very seamless and easy process and nothing could really have been improved upon.Sarah Band
We had a wonderful time. Kisiwa House was great – perfect location, lovely spacious room and very friendly and helpful staff. Chumbe Island was also fantastic – we called it paradise. Four nights was the perfect amount of time.
Great food, lovely staff and the snorkling was very good. It was the perfect way to end our holiday and come home feeling very relaxed.
Overall we found everything great!Alita McMenamin
Feedback on Zanzibar Retreats (5/5)
We had a very positive experience with our booking with Zanzibar Retreats. Professional approach; Timely answers to our requests; Clear understanding of our needs; Positive feedback on discounts applied on standard rates. Only improvement comment is on the clear provision of relevant information on the hotels, e.g. payment methods and commissions at Matemwe Lodge.
Feedback on Matemwe Lodge and Matemwe Retreats (4/5)
Hotel structure/layout 4/5;
Diving service (Fishing Tour) 5/5;
Waiter service (Butler and waiters) 5/5;
Cleaning Matemwe Lodge 4/5;
Cleaning Matemwe Retreats 3/5;
Entertainment (Local Band) 4/5;
Customer Service (payment methods and commissions) 2/5.
The Matemwe Lodge and Retreats are two high level resorts with a number of very positive characteristics (Room, Waiter Services, Food), but with some gaps on other services (beach, drinks, customer service).Marco Volpe
We had a fantastic time in Zi Villa, the site and secluded position must be the best in the area. The house is full of character and the staff were friendly and helpful.Stephen Moore
We had a great time, thanks for helping with our booking!
The booking process was straight forward and the website for arranging bookings is easy to use.
The Mashariki Palance Hotel was, to put it simply, one of the most elegant and charming places my wife and I have stayed. It is of course well located (close to the gardens and in the heart of Stone Town) and has awesome views from the restaurant and our room as it turned out. But it’s the whole experience of the place that impresses. The attention to detail in design and decor, perfectly blending a clean modern feel with all kinds of period accents including Mahogany furnishings that contrast the lighter shades elsewhere can be felt everywhere from the rooms, to the many common spaces, to the renovation itself and it makes the hotel a sheer pleasure to spend time in. The staff was excellent. And the manager, Peter, and his team were attentive and great to deal with.Omar Odeh
Booking was great. Good and quick response on emails.
Che Che Vule was very good. Actually much better than the pictures! The staff was excellent, organized everyting we was asking for. Very good food. Nice location. All over 110% satisfied:)Eirik Myhre
I had a great time in Zanzibar! I would like to thank you for your organization, standarts/arrangement of car pick up and hotel(Mashariki Palace Hotel) was very good, thank you. I found the hotel very beautiful and the personnel – especially the general manager – was very kind and helpful. I must say during my stay, I felt at home.Gulfem Eren
Thanks again for the help and for always being on the ball with regards to answering my queries before we left.
Everything at Breezes was fantastic, we were lucky in that our stay was just before the rainy season really started, so we had a great time. Breezes was awesome, we really enjoyed it and would certainly go back there again. We both needed the break and it was perfect for relaxation. They also pay so much attention to detail and the staff are so friendly and consistently deliver at a high level. I won’t even start on the food! There was so much of it! (and we were only on half board)
Thanks again, it was a wonderful holiday and you played a big part in making that happen.Chris Wood
We had a wonderful time in Zanzibar. We loved every minute of it (bar the bugs haha). Our experience with booking with your company went very smoothly. You were very helpful when we were trying to decide which resort would be best suited for us. You answered all emails very quickly, which was great, as not every company we dealt with were as good. Some never even answered at all. You made it all very easy for us.
Matemwe Retreat was a little piece of heaven. Our butler Martin was fantastic and the food was gorgeous. The accomodation was huge and the view was amazing. The only thing we would recommend would be a little more entertainment or activities. All staff were very friendly and the company used for the transfers were really professional and very helpful. We even used them for a tour of Stonetown and they were very good and even stayed with us till we were checked in at the airport as we did the tour on the way to the airport.Alison Power
We are indeed back safely and we had a wonderful time!
Kilindi really is a hidden gem… It was less than half full the whole time we were there, and it should be much more popular than that. I would be pushing it hard as one of your preferred properties as it really is a great place. The villas are excellent – so spacious and simple, yet luxurious. Fantastic privacy too. The daily use of a butler is awesome, and they are very helpful indeed. Certainly, our one, Edgar, was very professional and courteous. The food was generally very good quality, the spa treatments as well.
We were very happy with booking through Zanzibar Retreats and would not hesitate to recommend you, and Kilindi, to friends.Nick Haley
We had an absolutely wonderful time. Our whole trip worked like clockwork .Thank you for making all the arrangements. You made my holiday planning seamless!
Breezes is an incredible resort. The staff are warm and friendly and cannot do enough for you. The food is also really good. Every night they have a different theme for dinner and they decorate the restaurant accordingly. Importantly for me, they always had vegetarian options at mealtimes. What was also very good was that right from the time that we were fetched from the airport and until we went through passport control on the way home, the hotel had someone looking after us which was very comforting.Sue Steyn
We spent a wonderful stay at The Palms. All was perfect. Everybody was very helpful and so kind. The cook was delicious. It was a DREAM!
Thank you for all your help and have a nice day.Martine Rollet
Zanzibar and Breezes was great, although it now seems like a life time ago! Thank you for all your assistance with arranging our bookings. I was very happy with the service I received from you and would quite happily recommend your services to friends, colleagues and acquaintances.Dr Georgina Jones
Today we returned from our Zanzibar-Trip, which we enjoyed so much. We were very happy with Zi Villa: Everything was perfect! A place to fall in love with… :-))) Service and food were excellent and our trips and pickup- service were very well organized.
Thank you once again for your expert assistance! Warm regards from “goldenbrown” Irene, freezing in cold Switzerland.Irene Kaiser
We would just like to say thank you for having recommended this place in Zansibar to stay, the Baraza Resort Hotel is a wonderful place, as paradise! I will be happy to recommend you and the hotel, and we will send you pictures as we will be back in Spain next week. Best regards, Carola and familyCarola Werhahn